Clay Cooley CDJR Arlington

Mark has been with me from the beginning. I’ve moved almost an hour a way and I still make it my business to come to him if I need anything. A true hero and noble man of service. I’ve moved almost an hour a way and I still make it my business to come to him if I need anything. A true hero and noble man of service. More

Marting did an excellent during the whole process, from are initial visit to the dealer, ordering the vehicle, keeping us up to date on its status and delivery are initial visit to the dealer, ordering the vehicle, keeping us up to date on its status and delivery More

This was the easiest automotive transaction I have ever had. I would highly recommend Don Davis CDJR and Marco Ybarra. I will be back again and again. had. I would highly recommend Don Davis CDJR and Marco Ybarra. I will be back again and again. More

Best experience I’ve ever had. I’m going to refer everyone I know to this dealership I’m going to refer everyone I know to this dealership More

I always come to Don Davis of Arlington to do all my vehicle maintenance. Great service and friendly staff. vehicle maintenance. Great service and friendly staff. More

I was able to get my oil changed , tires rotated and vehicle inspection done in one place. vehicle inspection done in one place. More

Since moving to Texas in 2004, every car our family has purchased, and our daughter as well have come from the Don Davis auto group. That relationship has sadly ended. I’d like to share why. In November ou purchased, and our daughter as well have come from the Don Davis auto group. That relationship has sadly ended. I’d like to share why. In November our 2018 Jeep Grand Cherokee had an issue with overheating and a check engine light. Thinking the issue should be under warranty we immediately pulled over and called Don Davis Chrysler Jeep, where the vehicle was purchased. After asking to speak to a service manager we were informed that no, the only warranty remaining on the Jeep was on the tires. We took the Jeep to a nearby mechanic and they corrected the overheating, but we’re unable to determine the cause of the check engine light. After $2400 of repairs the mechanic contacted a different dealership, who immediately asked why they were working on it, as the issue was still under warranty! After taking the Jeep to this dealership for the remaining repairs, I contacted the general manager of Don Davis Chrysler Jeep, Abraham Escareno. Abraham reviewed my call with his service manager and agreed that I had clearly been told it was not under warranty. Abraham however refused to reimburse us for the money spent on repairs that should have been covered. After multiple calls Abraham informed me that it was actually not his team’s responsibility to tell me what is under warranty, that it’s my responsibility to understand what is warrantied, and offered instead an extension of the warrant. Yes, an extension of the warranty his dealership had already failed to honor. The Jeep in the end required a new engine and cylinder heads. Obviously a very expensive repair and thankfully the secondary dealership took care of completely. So in the end, general manager Abraham Escareno saved Don Davis Chrysler Jeep from reimbursing me the money I paid out of pocket, and has lost what has been a loyal 19 year customer. Don Davis Auto Group More

Mary and Cesar are fantastic. They always greet me by name and provide excellent customer service for repairs and routine maintenance. They always greet me by name and provide excellent customer service for repairs and routine maintenance. More

Making an appointment was easy. Friendly, helpful and knowledgeable Service Advisor. Timely service on SUV. Friendly, helpful and knowledgeable Service Advisor. Timely service on SUV. More

The sales team was great and very informative! Don Davis is a great dealer and I’ll be letting everyone know! Don Davis is a great dealer and I’ll be letting everyone know! More