Clay Cooley CDJR Arlington - Service Center
Arlington, TX
4,056 Reviews of Clay Cooley CDJR Arlington - Service Center
Service Great service. Excellent customer service. Advisor did an amazing job at explaining work that would be done on this visit. Work was done in a good amo Great service. Excellent customer service. Advisor did an amazing job at explaining work that would be done on this visit. Work was done in a good amount of time. More
Still broken The malfunction with my truck was never completely fixed. After I picked it up a week later it failed again.. It is back in the shop. The malfunction with my truck was never completely fixed. After I picked it up a week later it failed again.. It is back in the shop. More
RECALL I scheduled a RECALL appointment Friday and I was assured the parts were there for a 7 a.m. appointment. I got up early and drove to the dealership on I scheduled a RECALL appointment Friday and I was assured the parts were there for a 7 a.m. appointment. I got up early and drove to the dealership only to be told you didn't have the parts to fix the RECALL. On top of that the agent said the dealership could only order parts for one recall. That makes no xxxx sense unless my car was the only 2015 requiring parts for a RECALL. I VALUE MY TIME AS I'M SURE YOUR COMPANY DOES TOO. WHAT HAPPEN IS UNSATISFACTORY !!! A Female told me that my agent was Manny Mandoza. When I got to the dealership I was told my agent was off for the day.. More
Ecodiesel Oil Change Cheapest Ecodiesel oil change of any dealership in the metroplex. Quick, fast and easy service. Went in on a Saturday around 1pm and was in and out wi Cheapest Ecodiesel oil change of any dealership in the metroplex. Quick, fast and easy service. Went in on a Saturday around 1pm and was in and out within an hour and half. More
Oil change Great people to have my car serviced. Courteous quick knowledgeable. Fast friendly and fair. Highly recommend to my friends and family. One of the bes Great people to have my car serviced. Courteous quick knowledgeable. Fast friendly and fair. Highly recommend to my friends and family. One of the best dealerships I have been in More
The customer service keeps me coming back When you pulled you are immediately greeted and taken care of. Great place with a bunch of friendly people. If you like Dodges,, Jeeps,, or Rams Don D When you pulled you are immediately greeted and taken care of. Great place with a bunch of friendly people. If you like Dodges,, Jeeps,, or Rams Don Davis is the place to go. I bought four vehicles from them and will return when I’m ready for the fifth. More
Tire Change I came into Don Davis early Tuesday afternoon. Had an issue with a nail in my tire from my drive up from Houston over the weekend. Due to having bough I came into Don Davis early Tuesday afternoon. Had an issue with a nail in my tire from my drive up from Houston over the weekend. Due to having bought the car recently, I qualified for tire assistance. They told me they would have to order around for my tire and they would give me a call back when they had it in. (Said it could take up to 24 hours). 2 hours after leaving they let me know they had the tire and I can go back the same day to get my tire fixed. That was amazing! Not having to stress about it another day, it was awesome. I went back around 6 and they were able to get my car in, while waiting we were asked if we were hungry. We were invited to an event, were fed, and when my car was done we were able to leave. The entire experience awesome! I believe Manuel helped us, and he was very helpful. Definitely recommend this services! Only downfall is my tire pressure light is still on, not sure if I should take it back? Other than that great! More
Completely Satisfied Our service consultant was professional, friendly, knowledgeable, prompt, and helpful. Our vehicle was repaired in a timely manner and to my satisfact Our service consultant was professional, friendly, knowledgeable, prompt, and helpful. Our vehicle was repaired in a timely manner and to my satisfaction. I would not hesitate to use Don Davis in the future. More
Made a great effort to resolve the issue I had an issue when I took my truck in for service. Communication was very weak. I spoke to Joe the Service Manger and he was very receptive to my iss I had an issue when I took my truck in for service. Communication was very weak. I spoke to Joe the Service Manger and he was very receptive to my issues and made sure all my concerns were addressed. Mistakes happen and they did a great job of resolving the issues. More
Things could of been better I was told one sensor, signed and agreed to have fixed, left car, at 7 in morning, called at 1, n was told he forgot I wanted fix, so I had to wait mo I was told one sensor, signed and agreed to have fixed, left car, at 7 in morning, called at 1, n was told he forgot I wanted fix, so I had to wait more hours, had to drive in traffic to pick car up, then paid for 2 sensors, n alarm line was cut, had to take where I bought alarm, they fixed for free More