Clay Cooley CDJR Arlington - Service Center

Oil change Took a long time to complete a oil change. If I had known I would have brought breakfast. The waiting room had coffee. I cannot stand the smell of str Took a long time to complete a oil change. If I had known I would have brought breakfast. The waiting room had coffee. I cannot stand the smell of strong coffee. It make my stomach upset. More

Best dealership. Top notch. Great service. Ricky Chandler gave us great service. Very knowledgeable, in and out in a timely manner. Exceptional staff and dealership. Very trustworthy and highl Ricky Chandler gave us great service. Very knowledgeable, in and out in a timely manner. Exceptional staff and dealership. Very trustworthy and highly intelligent. It is always a pleasure to have both this person and dealership fill our vehicle needs and service. More

I only have one issue Conor did great job, this is the second time they left the air filter cover UNLOCKED, Conor closed it for me , I am very disappointed how your servic Conor did great job, this is the second time they left the air filter cover UNLOCKED, Conor closed it for me , I am very disappointed how your service guys in the shop forget that, makes me worried now they may not tight the oil screw or other important components More

Not sure if it’s the dealership or the car I bought my 2016 Jeep Renegade two months ago from Don Davis and I have had some weird computer issues with it. Thankfully, I got the extended warrant I bought my 2016 Jeep Renegade two months ago from Don Davis and I have had some weird computer issues with it. Thankfully, I got the extended warranty because this seems like an issue that will just keep happening. We have had two instances(have only had the car 2mos) where the service light will come on and service dept says it is error codes. The second time it happened, the car wouldn’t drive while in drive at a stop light. I had to get it towed to the dealership for fear of breaking down with my 18 mos old in the car. After having my car two days, they say it’s just error codes. The service department was nice and courteous but this is appearing to not be a reliable car. More

Service Didn’t put a oil change sticker on the window Didn’t tell me how long was the warranty on the battery Didn’t ask me what kind oil to put in Didn’t put a oil change sticker on the window Didn’t tell me how long was the warranty on the battery Didn’t ask me what kind oil to put in More

Great service staff, Mark did a fantastic job Great experience with service department. Mark and Shannon and Earl all provided a fantastic service. Richard and Earl did an job by providing a loan Great experience with service department. Mark and Shannon and Earl all provided a fantastic service. Richard and Earl did an job by providing a loaner car. More

FAST FRIENDLY & HELPFUL Don Davis on LAMAR Staff & Service advisors r Fast Friendly & Helpful! Thanks to my service advisor Mary Franco for an outstanding service to her cus Don Davis on LAMAR Staff & Service advisors r Fast Friendly & Helpful! Thanks to my service advisor Mary Franco for an outstanding service to her customers! More

Job well done I got the letter last month concerning the possible replacing of the fan motor in my vehicle. I went to the dealership to get the matter taken care of I got the letter last month concerning the possible replacing of the fan motor in my vehicle. I went to the dealership to get the matter taken care of. The letter said that it could take 1.5 hours and more for the whole process, but the workers finished in less than an hour, I believe. Anthony (Tony) Frederickson was very friendly and personable, not mention knowledgeable about the future services/coverages that he presented to me, H explained the coverages to me and my dad (who was with me at the time). Overall, it was great service at Don Davis Chrysler Jeep. More

Great Experience I needed my convertible top (hardtop) worked on because it would no longer latch tight in the up position which caused it to rattle and leak air. It a I needed my convertible top (hardtop) worked on because it would no longer latch tight in the up position which caused it to rattle and leak air. It also did not operate any longer. Mary Franco was the service adviser that took care of my situation. After telling me it would be a 2 day fix, the dealership gave me a ride home. After about an hour, I was emailed a summery of the issues, and was asked to approve the repair, which I did. I then set up a rental car to be picked up at 4:30 that afternoon. As I approached the rental counter, my phone rang and it was Ms. Franco, informing me that my car was READY!!! To clarify, I arrived at Don Davis at 11:00 am that same day! I would recommend Don Davis to everyone. More

Great customer service Mark D made sure everything was complete and is a very good service associate would highly recommend him he takes care of everything for you Mark D made sure everything was complete and is a very good service associate would highly recommend him he takes care of everything for you More