Clay Cooley CDJR Arlington - Service Center
Arlington, TX
4,055 Reviews of Clay Cooley CDJR Arlington - Service Center
Great service finished the job ahead of schedule. I had 2 recalls listed as open on my Ram truck. Dealer did a great job getting my recalls handled with very friendly and helpful Service advisor “Just I had 2 recalls listed as open on my Ram truck. Dealer did a great job getting my recalls handled with very friendly and helpful Service advisor “Justin”. Job was finished ahead of scheduled promised time. I could not be happier with the service received. More
Engine Blown On Sept. 11th, my car engine blew on my way to work. Audrey the service rep. and Joe the service manager were great and did their best to keep me inf On Sept. 11th, my car engine blew on my way to work. Audrey the service rep. and Joe the service manager were great and did their best to keep me informed of updates as they occurred. It is my opinion that the Extended Warranty Service that I have been paying on for years, made this an unnecessarily extended and slow ordeal. They took over four inspections before deciding to cover the engine replacement- taking almost a month! Don Davis on the other hand, was professional and helpful. More
Audrey was very professional and got the job done quickly. My new car didn't have second key so I was sent to the service department to have another one made. Audrey had it made very quickly. My new car didn't have second key so I was sent to the service department to have another one made. Audrey had it made very quickly. More
service dept No matter which vehicle I have taken in to be serviced there is always some type of mishap with them from dings to grease inside . I can even put tow No matter which vehicle I have taken in to be serviced there is always some type of mishap with them from dings to grease inside . I can even put towels on the seats and when I pick it up the towels are thrown to the back . I love the sales department but the service department not so much. More
Audrey was Great! Audrey was great to deal with. Excellent customer service and delivered what was promised. Highly recommend him and the dealership. We drove across Audrey was great to deal with. Excellent customer service and delivered what was promised. Highly recommend him and the dealership. We drove across town and past another Jeep dealership that was closer to us just to deal with him. Keep up the great work! More
Great Customer Service Don Davis on Lamar & Collins in Arlington TX Has great vehicle Service & great customer service! They provide quality Service & have great luncheons Don Davis on Lamar & Collins in Arlington TX Has great vehicle Service & great customer service! They provide quality Service & have great luncheons every 2nd tue! More
Great people, quality work I can't say they are the quickest, most definitely not the cheapest, but I trust their work and love the people I dealt with. Thank you, Audrey Wilson I can't say they are the quickest, most definitely not the cheapest, but I trust their work and love the people I dealt with. Thank you, Audrey Wilson & Matthew Rodriguez, for making sure I was taken care of. It means a lot to a single woman needing reliable transportation! I appreciate you! More
In service dept for transmission Friendly staff is quick to help incoming customer. They listen to my needs. Loaner vehicle available is important. Not able to diagnose transmission i Friendly staff is quick to help incoming customer. They listen to my needs. Loaner vehicle available is important. Not able to diagnose transmission issue though which is frustrating. More
Excellent They provided excellent care and assisted well. Helpful with all needs. All concerns addressed and fixed. By far exceeds all other service department They provided excellent care and assisted well. Helpful with all needs. All concerns addressed and fixed. By far exceeds all other service departments I have dealt with. More
Customer Services Audrey Wilson always takes good care of my needs. I know he will follow up and will notify me if they find anything that needs attention. Audrey Wilson always takes good care of my needs. I know he will follow up and will notify me if they find anything that needs attention. More