Clay Cooley CDJR Arlington - Service Center

Great costumer service. Sergio very professional. Love the waiting are full of snack. Never had a bad experience Sergio very professional. Love the waiting are full of snack. Never had a bad experience More

My experience at the service department was awesome. The service advisor, Cesar, is the greatest. He always keeps me informed. The service advisor, Cesar, is the greatest. He always keeps me informed. More

Excellent services, and great services advisor Manuel Mendoza, he was really helpful, thanks for care and attention Mendoza, he was really helpful, thanks for care and attention More

Awesome experience! Service advisor was great as always. He also had my vehicle washed which was a plus and it looked great. Only dealership to take your vehicle to imo. Service advisor was great as always. He also had my vehicle washed which was a plus and it looked great. Only dealership to take your vehicle to imo. More

Had my vehicle for five days and did not fix the problem, I don’t even know if they tried to troubleshoot the problem I don’t even know if they tried to troubleshoot the problem More

Always great service! Mark makes the process smooth and painless! Definitely my shop of choice. Mark makes the process smooth and painless! Definitely my shop of choice. More

Mary is very helpful and the mechanics working on my jeep were equally as helpful. were equally as helpful. More

So far, the problems seem to have been addressed correctly. As of now, I'm happy with the results. correctly. As of now, I'm happy with the results. More

I drop my car off to get an oil change. I left it overnight. No one called me to tell me my vehicle is ready when I looked at the link that I was sent to check the status of my vehicle and I left it overnight. No one called me to tell me my vehicle is ready when I looked at the link that I was sent to check the status of my vehicle and said that my vehicle was being serviced I called the service department to check and see if my vehicle is ready the young lady to answer the phone had an attitude I asked her do it with my if she could tell me if my vehicle is ready, she said no I can’t tell you if your vehicle is ready or not. She asked me who my advisor was. I told her that my advisor was Mary , she said will Mary is with a customer right now so once again I Astor, so you can’t look in the computer to tell me if my vehicle is ready or not no I can’t I said OK well can I speak with a supervisor she didn’t transfers, me to Mary’s voicemail I didn’t call Zac and got Mary on the phone and Mary stated to my vehicle was ready I get to the dealership to pick up my vehicle ID of the young lady, my name she calls Mary And Mary stated she wanted me to come to her office. I goes over to Mary’s office just to walk back over to the cashiers, which was extremely pointless and frustrating because as soon as I got to Mary’s office, she said hey, how are you doing? Come on let’s go over here to the cashier, in my opinion, this is the worst service I have ever received at Don Davis. I was planning on dropping two more vehicles off to be serviced but instead I’m going to take them somewhere else. More

Cesar did a great job helping me and on top of that giving me a jump when my vehicle died. giving me a jump when my vehicle died. More