Clay Cooley CDJR Arlington - Service Center

Service advisor did not go over any service codes associated with my vehicle, let alone provide any options to correct them associated with my vehicle, let alone provide any options to correct them More

Great fast service. The service advisor was very helpful and the communication while my Jeep was there was great! The service advisor was very helpful and the communication while my Jeep was there was great! More

Cesar did an outstanding job in expediting our new tire purchase during the Don Davis: Buy 3 tires and get one free promotion. The promotion included aligning all four wheels as well. Cesar added value purchase during the Don Davis: Buy 3 tires and get one free promotion. The promotion included aligning all four wheels as well. Cesar added value with the ease he made it in scheduling and complete service. More

Dropped vehicle off Saturday morning. Vehicle was finished in a good time and easy pickup Vehicle was finished in a good time and easy pickup More

Scheduled an oil change, oil leak diagnostic, oil consumption recall and catalytic converter recall on my Jeep Renegade. I paid for a rental for five days while my jeep was at the service center. I d consumption recall and catalytic converter recall on my Jeep Renegade. I paid for a rental for five days while my jeep was at the service center. I did not receive any updates from the assigned service technician by day 3, so I called for an update. I was told that the service department was “a little behind and that they needed time to get to my vehicle”. Two more days passed with no updates so I called to have my vehicle ready for pickup. I did not receive any service in five days that my vehicle was there; was told that the department was seven days behind on work and as requested to bring the vehicle back two days after picking it up so that they could “at least do the oil change and attempt to find out where the leak was coming from”…with the possibility of having to leave my vehicle again. More

Such great people to make sure my car is running great while I have to work and take care of my family. while I have to work and take care of my family. More

Always feel great pulling in and know I will be taken care of. Everyone is so friendly and tentative. care of. Everyone is so friendly and tentative. More

Service was great after the time waited to get car fully diagnosed and Mary Franco was on top of giving me updates and great customer care diagnosed and Mary Franco was on top of giving me updates and great customer care More

Very accurate and very clean work. Completed correctly the first time. I'm a bit of a pain in the xxx about my drivers seat position. It was returned to me just like I left it. Completed correctly the first time. I'm a bit of a pain in the xxx about my drivers seat position. It was returned to me just like I left it. More

Long wait even with appointment, did not advise of services needed, No communication with rep. services needed, No communication with rep. More