Clay Cooley Chevrolet
Irving, TX
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No courtesy car wash was done, which I don't know why not unless you don't offer that service anymore. Plus their is always extra fees. I got in my car and no sticker for the next service was placed. unless you don't offer that service anymore. Plus their is always extra fees. I got in my car and no sticker for the next service was placed. More
My advisor, Gustavo, along with all staff were very friendly and helpful. I just moved here from out of town and I will definitely make Clay Cooley my preferred dealership for any purchases or service. friendly and helpful. I just moved here from out of town and I will definitely make Clay Cooley my preferred dealership for any purchases or service. More
Great service advisor, I think his name was John. The mechanic got grease and oil in my carpet, but the service manager reached out to make it right with me. Slight issue with quoted price vs actual The mechanic got grease and oil in my carpet, but the service manager reached out to make it right with me. Slight issue with quoted price vs actual price when I got there, but they met the quote (2nd time this has happened, git burnt the 1st time). As long as they stand behind the agreed price and make accidents right (accidents do happen) ill continue to drive 2 hours each way to do business with them. More
It was good friendly service and did not take all day. Other employees were nice. Other employees were nice. More
my service advisor David sucked. The office in whole had bad communication. The receptionist would say one thing about my car, then my service advisor would call from his house and t The office in whole had bad communication. The receptionist would say one thing about my car, then my service advisor would call from his house and tell me my car had a different status. I finally had an advisor Timothy come and gave me definite answers on my vehicle. It was a total 180 from the service I was getting before with david. Would very much not recommend any one i like to get serviced here unless it was guaranteed Tim would be in charge. More

