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Clay Cooley Chevrolet
Irving, TX
424 Reviews
At Clay Cooley Chevrolet, we believe every visit should feel easy, comfortable, and genuinely enjoyable. Conveniently located in the heart of Irving, our dealership is a central hub for drivers across the DFW area looking for quality vehicles, reliable service, and trusted parts all in one place.
Whether you’re shopping for your next car, bringing your vehicle in for expert service, or picking up the right parts to keep things running smoothly, our team is here to help every step of the way. We’re committed to delivering top tier customer service with a friendly, no pressure approach, so you can feel confident and cared for from the moment you walk through our doors.
At Clay Cooley Chevrolet, you’re not just a customer, you’re part of our community, and we’re dedicated to keeping you on the road with a smile.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 424 reviews
March 19, 2026
I suggest staying away from this dealer. They claim this with thier Clay Cooley Family Guarantee: "We never charge our customers for Dealer Adds, Market Adjustments, or hidden fees. The pric They claim this with thier Clay Cooley Family Guarantee: "We never charge our customers for Dealer Adds, Market Adjustments, or hidden fees. The price that you see online is the price you pay for your new or used vehicle" This is NOT true. They try to stiff arm you into buying this "guarantee for 3 to 5 more years for $2000 or more dollars. There manager also told me they will not honor the online price unless you use their financing. I went their with an approved Chase auto loan and they would not take it. This is 100% illegal with the truth and lending laws in the state of Texas. The AI and sales people tell you want you want to hear to get you into the doors and then when your in the dealership, thats where the lies and deceit happen. Just save your time and money and shop somewhere else that cares about customer satisfaction and not gauging potential customers. It was a waste of serval hours. You've been warned. More
by jkiser
Employees Worked With
Preston Alred, Carson Perot
February 25, 2026
At Clay Cooley, the service ends with the sale. I live in Indiana but am working on contract in TX. On the advice of Clay Cooley sales, finance and mgmt., I drove home to Indiana to register my t I live in Indiana but am working on contract in TX. On the advice of Clay Cooley sales, finance and mgmt., I drove home to Indiana to register my truck. When I got to the Indiana BMV, none of the promised paperwork had been delivered. To add insult to injury, the Clay Cooley title dept. contacted me the week after I returned to TX to tell me they were just then preparing the paperwork. What? An appointment was set for me to pick the vehicle up after some services were performed. When I arrived to pick up the vehicle it was not ready and my salesperson, Alejandra, was nowhere to be found. After 3 hours of waiting and a lot of prodding, the truck was delivered although missing a key. As I was in limbo (no car to pick up...no salesperson on site...no receptionist), I saw the sales team (including management) having rah-rah meetings. They have a customer to help but instead they choose to ignore me so they can get pumped up to sell. Service ends with the sale at Cooley Chevrolet. More
by Scott R.
Employees Worked With
Alejandra
January 20, 2026
The best experience i have had especially gustavo the service advisor, ftiendly chevy couldn’t figure it out for 3 months and clay cooley got it done less then 10 days .. thanks you guys and will recomme service advisor, ftiendly chevy couldn’t figure it out for 3 months and clay cooley got it done less then 10 days .. thanks you guys and will recommend you guys to anyone and everyone.. More
by Madeerao88
Verified CustomerEmployees Worked With
gustavo
January 10, 2026
service advisor was friendly. work took a little longer than anticipated. handicapped spouse was worried about why I took so ong. work took a little longer than anticipated. handicapped spouse was worried about why I took so ong. More
by jkd1651
Employees Worked With
Don't remember name
December 15, 2025
No courtesy car wash was done, which I don't know why not unless you don't offer that service anymore. Plus their is always extra fees. I got in my car and no sticker for the next service was placed. unless you don't offer that service anymore. Plus their is always extra fees. I got in my car and no sticker for the next service was placed. More
by marcogibranflores
Employees Worked With
Don't remember
