
Clay Cooley Chevrolet
Irving, TX
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it was the last of the month I guess they needed their numbers I called them on the phone multiple pictures of my vehicle and give me a price Agreed I told him to send me a buyers order they said sorry I numbers I called them on the phone multiple pictures of my vehicle and give me a price Agreed I told him to send me a buyers order they said sorry I was busy I'll send it to you right now it was a Saturday I called him multiple times text him multiple times still didn't send the buyers order Monday morning I called them back they answered said I am sorry we were busy I asked to speak to the GM he said he will call me back I tried to call him back multiple times he never picked up his phone left multiple messages The salesman said general manager gave you too much for your truck we made our numbers major trade and of discussion I guess I am not the only person I've been through this with the dealership they are a joke and a waste of time More
I inquired about a used vehicle. I was very up front about it being a little over my max budget. But, went it to look any way. I was told to ask for one guy and he was not even there. I was turned o about it being a little over my max budget. But, went it to look any way. I was told to ask for one guy and he was not even there. I was turned over to a very nice Salesman named John. I decided test drive it anyway. When we came back, I was expected to buy it right then and there. When I politely reminded them it was over my budget and still not wanting to go over it. The Sales Manager, very snarky said “ oh you don’t intend to buy and then got up and rudely walked away”. He made it very clear he was done with me. I was basically shown the door and dismissed as a customer. I have left a few messages with absolutely no response back from anyone. I actually went back up to see the truck one more time and John was busy and no one else even spoke to me. Do yourself a favor, find a place that doesn’t act like they are doing you a favor selling you a car! I don’t want my rear kissed but I want to be treated with respect. I did not get that here. More
Mr John Price and Mr Joe Demain are saints from heaven! When I thought all hope was gone! They came and saved me!! I thank them both for the professional timely experience I received. If you need a car or When I thought all hope was gone! They came and saved me!! I thank them both for the professional timely experience I received. If you need a car or truck please go and tell them I sent you! Thanks you Clay Cooley for your assistance! I love my new tire!! More
They was helpful in all the ways that I can think of to be helped they was fantastic I would recommend anyone to them I think I'm very much be helped they was fantastic I would recommend anyone to them I think I'm very much More
2016 Chevy Cruze, car been in service dept 5 days,cant get an answer on when it will be ready. Wish I had never taken it there. unsatisfied customer.. get an answer on when it will be ready. Wish I had never taken it there. unsatisfied customer.. More
I only deal with Chris at Clay Cooley Chevrolet, he has kept my Duramax running with zero issues. excellent communication & always promised on time. Would never go anywhere else. kept my Duramax running with zero issues. excellent communication & always promised on time. Would never go anywhere else. More
Suppose you are looking for a car. I would not recommend anyone to visit Clay Cooley; they will scam you. Do your homework from the moment you walk in there use car sale tactics begin. anyone to visit Clay Cooley; they will scam you. Do your homework from the moment you walk in there use car sale tactics begin. More
Cancel my bad review, they called back and made a fair Cancel my bad review, they called back and made a fair offer and I accepted it. I will be dealing with them after all. Shame I had to fuss so hard Cancel my bad review, they called back and made a fair offer and I accepted it. I will be dealing with them after all. Shame I had to fuss so hard to get a good result More
L.A. Warren, Jr. and Josh Simmons were amazing! Our experience at Clay Cooley Chevrolet was a smooth process. We told them what we were looking for and they delivered. I love my Trailblazer RS! experience at Clay Cooley Chevrolet was a smooth process. We told them what we were looking for and they delivered. I love my Trailblazer RS! More