Clay Cooley Chevrolet

Very nice and clean atmosphere! They really do care for their clients concerns and needs. They really do care for their clients concerns and needs. More

Over all good experience only 1 problem mechanic left his dirty gloves on my console. dirty gloves on my console. More

This process was seamless, amazing service, shout out to Chassidy for listening and meeting me where I needed to be 10 outta 10!!! Chassidy for listening and meeting me where I needed to be 10 outta 10!!! More

i just wanna give a really big shout out to Jorge Solorzano on helping me get approved for an amazing car. ive gotten so many compliments on how they loved my new car. out of all the other places Cla Solorzano on helping me get approved for an amazing car. ive gotten so many compliments on how they loved my new car. out of all the other places Clay Cooley was the best one yet. Jorge Solorzano was the only guy to helped and did everything he could to help me get approved and helped me find the car i wanted. i'm looking forward to bringing others to Clay Cooley. i definitely recommend going to Jorge, he was a really great guy, and very helpful. he made sure the car and everything was fine before my long drive home. he showed me how everything works on the car made sure i understand what does what. but as a 21 year old, i didn't think i would be able to get a car under my name. working with Jorge was so easy to work with.. i ve always have bad experience. but driving an hr and a half was worth the time and worth a day off from work. and again thank you for finding the time to help me. also a big thank you to Don Johnson for riding with us making sure we didn't get lost while test driving. More

These salesman don't tell the truth about having the vehicle. They have make an appointment even though the vehicle that you inquire about isn't there. Total waste of time! vehicle. They have make an appointment even though the vehicle that you inquire about isn't there. Total waste of time! More

I have heard many things about this dealership and with that said I would go out of my way to express my gratitude for the quality of the vehicle I purchased as well as the continued customer service exper that said I would go out of my way to express my gratitude for the quality of the vehicle I purchased as well as the continued customer service experience that I receive from Jorge Solorzano! He has answered every question that I sought an answer to and more! I would recommend anyone looking for exceptional service all the way around to visit this location! Thank you! More

While visiting a Clay Cooley auto dealership in Irving Texas today to purchase a new vehicle, I had the worst and most bizarre car dealing experience ever in my lifetime. I looked at a vehicle, then nego Texas today to purchase a new vehicle, I had the worst and most bizarre car dealing experience ever in my lifetime. I looked at a vehicle, then negotiated and agreed upon a price with the sales team. However, once I mentioned having my own financing, the sales team said it was against their policy and they could not sale me the vehicle as long as I had my own financing. I am at a loss for words and have nothing to safe positive about my experience in dealing with Clay Cooley auto dealership. More

I recently had my truck serviced at Clay Cooley transmission went out and had to be towed. The closest dealer ship was Clay Cooley in Irving. I was originally told the cost would be $3000 which transmission went out and had to be towed. The closest dealer ship was Clay Cooley in Irving. I was originally told the cost would be $3000 which I authorized a couple of hours later I was called again and told they made a mistake and now the cost was $5000. I was obviously not happy but authorized the repair. I picked up my truck late on a Friday and the inside of my truck had grease stains on the seat console, door handle and drivers side carpet and on the outside of the front around the hood. I didn’t say anything thinking no big deal I got my truck back and had to drive back to Mesquite on a late Friday afternoon during rush hour. I didn’t notice that they had damaged the front bumper until I got home. Now I was pissed! I went back to the dealership on Tuesday and asked to talk to the GM. I waited and never got to talked to him they instead brought out the director over the service department and he said he won’t do anything since I didn’t report when I picked up the truck. After spending many minutes talking about the issue he promised to check their cameras and see if it came in with the damage and call me back this was July it is now October and still no call. They have a big sign at the cashier window Thayer states if you are not happy you can talk to the GM and he will make it right. I call xx I never got a response from him. Us my experience as a warning. Don’t shop him first or shop him last there ain’t no way you should go see Clay!! More

During the purchase of my car, I was rushed through financing, agreed to add one and vehicle price I shouldn’t have and left happy with my car but upset that I let myself be manipulated into agreeing t financing, agreed to add one and vehicle price I shouldn’t have and left happy with my car but upset that I let myself be manipulated into agreeing to expenses I shouldn’t have. Taking my own part in the deal, I decided to go ahead and try to stay with the dealership in services. Today, I had an 8:00 am appointment to get my oil changed and tires rotated. I did not leave until almost 10:30 am. This is ridiculous and I would never recommend friends or family go to this location! More