Clay Cooley Chevrolet
Irving, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Small hiccup at the beginning but came through flawlessly. Lance and his team worked very hard to get us in our car flawlessly. Lance and his team worked very hard to get us in our car More
Everything was going well until I was lied too , now I’m stuck having to add warranty after I was told I was given a 3 year warranty. Very unprofessional and I will make sure to let as many people know not stuck having to add warranty after I was told I was given a 3 year warranty. Very unprofessional and I will make sure to let as many people know not to do business with clay Cooley More
Very helpful in whole process thanks so much for my tracx in white sand love it in white sand love it More
I walked in they greeted me and I told them what I wanted and they delivered no issue everything was smooth and quick. Clay cooler "shop them first ,shop them last either way go see clay". Great experience and they delivered no issue everything was smooth and quick. Clay cooler "shop them first ,shop them last either way go see clay". Great experience More
I absolutely love Clay Cooley Irving. I have never had a bad experience. This is my 3rd vehicle I’ve purchased and Cole made the process very easy and stress free. He was very friendly an I have never had a bad experience. This is my 3rd vehicle I’ve purchased and Cole made the process very easy and stress free. He was very friendly and he really listened to my needs and delivered instead of hard selling. It was like I was talking to a friend. My finance guy, Chad was also amazing. He made sure he put forth the effort to get me a good rate and left me with a smile on my face. Out of all experiences with customer service, Clay Cooley nails it every time. 10/10 would definitely recommend. My daughter will be drinking in another 2 years and I’m already excited to come back. Keep up the great work providing pristine customer experiences and creating customers for life. More
Cole was a lifesaver! My Wife's car got totaled out in the recent hail storm. She really had no idea what she wanted when we went in. After looking for a while, we found a My Wife's car got totaled out in the recent hail storm. She really had no idea what she wanted when we went in. After looking for a while, we found a pre-owned Sonata she liked, but started to think maybe doing new instead was the best option. Even though we showed up at the Chevy store. Cole didn't try to sell us something we didn't want! He drove us to one of the Hyundai loations they have and found the perfect 2026 Sonata for the wife! When it's time to upgrade my truck, I'll definitely be reaching out to him. More
Allen, Ryan and down to Chad the finance guy were great! Just wish our brand new truck the Chevy Colorado came with floor matts, which Allen shared that it did not. Other than that the people are courteous Just wish our brand new truck the Chevy Colorado came with floor matts, which Allen shared that it did not. Other than that the people are courteous , friendly, and professional. Thank you Clay Cooley. More
Great customer service from start to finish! The entire process was quick, easy, and efficient. Be sure to ask for Matt—he asked all the right questions to make sure I got into the exact vehicle The entire process was quick, easy, and efficient. Be sure to ask for Matt—he asked all the right questions to make sure I got into the exact vehicle I wanted. More
I suggest staying away from this dealer. They claim this with thier Clay Cooley Family Guarantee: "We never charge our customers for Dealer Adds, Market Adjustments, or hidden fees. The pric They claim this with thier Clay Cooley Family Guarantee: "We never charge our customers for Dealer Adds, Market Adjustments, or hidden fees. The price that you see online is the price you pay for your new or used vehicle" This is NOT true. They try to stiff arm you into buying this "guarantee for 3 to 5 more years for $2000 or more dollars. There manager also told me they will not honor the online price unless you use their financing. I went their with an approved Chase auto loan and they would not take it. This is 100% illegal with the truth and lending laws in the state of Texas. The AI and sales people tell you want you want to hear to get you into the doors and then when your in the dealership, thats where the lies and deceit happen. Just save your time and money and shop somewhere else that cares about customer satisfaction and not gauging potential customers. It was a waste of serval hours. You've been warned. More
At Clay Cooley, the service ends with the sale. I live in Indiana but am working on contract in TX. On the advice of Clay Cooley sales, finance and mgmt., I drove home to Indiana to register my t I live in Indiana but am working on contract in TX. On the advice of Clay Cooley sales, finance and mgmt., I drove home to Indiana to register my truck. When I got to the Indiana BMV, none of the promised paperwork had been delivered. To add insult to injury, the Clay Cooley title dept. contacted me the week after I returned to TX to tell me they were just then preparing the paperwork. What? An appointment was set for me to pick the vehicle up after some services were performed. When I arrived to pick up the vehicle it was not ready and my salesperson, Alejandra, was nowhere to be found. After 3 hours of waiting and a lot of prodding, the truck was delivered although missing a key. As I was in limbo (no car to pick up...no salesperson on site...no receptionist), I saw the sales team (including management) having rah-rah meetings. They have a customer to help but instead they choose to ignore me so they can get pumped up to sell. Service ends with the sale at Cooley Chevrolet. More

