Clay Cooley Chevrolet - Service Center

Tim was professional, helpful, and polite. My car seems to have been repaired competently and correctly. I am very satisfied with repair. My car seems to have been repaired competently and correctly. I am very satisfied with repair. More

We had an awesome experience they treated us well and they did what they said they were going to do without any ifs answer buts so it was a great time thank you they did what they said they were going to do without any ifs answer buts so it was a great time thank you More

AWESOME! !!!!!!!!! Awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome amazing awesome awes !!!!!!!!! Awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome amazing awesome awesome! More

Outstanding customer service care every time i am there from the moment I drive in to the moment i drive out.Thank you from the moment I drive in to the moment i drive out.Thank you More

Very nice and clean atmosphere! They really do care for their clients concerns and needs. They really do care for their clients concerns and needs. More

Over all good experience only 1 problem mechanic left his dirty gloves on my console. dirty gloves on my console. More

I recently had my truck serviced at Clay Cooley transmission went out and had to be towed. The closest dealer ship was Clay Cooley in Irving. I was originally told the cost would be $3000 which transmission went out and had to be towed. The closest dealer ship was Clay Cooley in Irving. I was originally told the cost would be $3000 which I authorized a couple of hours later I was called again and told they made a mistake and now the cost was $5000. I was obviously not happy but authorized the repair. I picked up my truck late on a Friday and the inside of my truck had grease stains on the seat console, door handle and drivers side carpet and on the outside of the front around the hood. I didn’t say anything thinking no big deal I got my truck back and had to drive back to Mesquite on a late Friday afternoon during rush hour. I didn’t notice that they had damaged the front bumper until I got home. Now I was pissed! I went back to the dealership on Tuesday and asked to talk to the GM. I waited and never got to talked to him they instead brought out the director over the service department and he said he won’t do anything since I didn’t report when I picked up the truck. After spending many minutes talking about the issue he promised to check their cameras and see if it came in with the damage and call me back this was July it is now October and still no call. They have a big sign at the cashier window Thayer states if you are not happy you can talk to the GM and he will make it right. I call xx I never got a response from him. Us my experience as a warning. Don’t shop him first or shop him last there ain’t no way you should go see Clay!! More

During the purchase of my car, I was rushed through financing, agreed to add one and vehicle price I shouldn’t have and left happy with my car but upset that I let myself be manipulated into agreeing t financing, agreed to add one and vehicle price I shouldn’t have and left happy with my car but upset that I let myself be manipulated into agreeing to expenses I shouldn’t have. Taking my own part in the deal, I decided to go ahead and try to stay with the dealership in services. Today, I had an 8:00 am appointment to get my oil changed and tires rotated. I did not leave until almost 10:30 am. This is ridiculous and I would never recommend friends or family go to this location! More

mafia ripping of even underwarranty please help coustomer overestimating bad behavier not on time service no updates they openly said we don't care we are to busy please help people overestimating bad behavier not on time service no updates they openly said we don't care we are to busy please help people More