Clay Cooley Chrysler Dodge Jeep Ram Dallas

I've always gotten great service from this dealership. Today this was no exception. I will continue to use this dealership. Today this was no exception. I will continue to use this dealership. More

The salesman was very knowledgeable and respectful. I had a great impression of the entire process. I had a great impression of the entire process. More

They've greatly improved on their customer service experience from the previous owners. Nice lounge and seating area.. Shenielle Hernandez went above and beyond. First time a jeep dealership has ever experience from the previous owners. Nice lounge and seating area.. Shenielle Hernandez went above and beyond. First time a jeep dealership has ever offered me a loaner and cared about my means of transport while my car remained in service for days. Shenielle made me believe again that with servicing and customer service at Jeep dealership More

I purchased my truck from there and this is my 3rd maintenance service and the professionalism and service have been great everytime. I will continue to do business with them. maintenance service and the professionalism and service have been great everytime. I will continue to do business with them. More

Tate did an awesome job! It was a pleasure working with him! We are very happy with our new ride. Thanks, Tate It was a pleasure working with him! We are very happy with our new ride. Thanks, Tate More

I had an extremely frustrating experience with Clay Cooley Dodge, and I feel obligated to warn others. After over a month of constant back-and-forth, wasted time, and zero accountability, their serv Cooley Dodge, and I feel obligated to warn others. After over a month of constant back-and-forth, wasted time, and zero accountability, their service department completely failed me. My service advisor, Jesus, repeatedly delayed communication and ultimately told me they are refusing warranty coverage on my 2025 Jeep Compass transmission. What makes this even worse is that this issue was clearly caused by a previous dealership repair. Another Dodge dealer had already replaced a defective transmission cooler, which directly led to transmission damage. I provided all documents and evidence proving this was a dealer-related issue — not customer fault. Despite having clear proof in front of them, Clay Cooley Dodge still refused to honor the warranty. This is not just poor service — it’s a complete lack of integrity and responsibility. Key issues: - Extremely poor customer service and communication - Unreasonable delays (over one month with no resolution) - Ignoring documented evidence of prior dealer-caused damage - Refusal to honor warranty on a nearly new vehicle If you value your time, money, and peace of mind, I strongly recommend staying away from this dealership’s service department. This experience has been nothing short of unacceptable. More

Top level service, from the minute we called - Andrew was able to answer our every question about the truck I was considering. He helped me find the perfect truck for me! I love it! Thanks Andrew! 2026 Ram C able to answer our every question about the truck I was considering. He helped me find the perfect truck for me! I love it! Thanks Andrew! 2026 Ram Cummins Mega Cab! More

We came in to this dealership after shopping and being turned away at another dealership. We have never had a better car shopping experience than the one today. Carter Steele met us at the door and was so turned away at another dealership. We have never had a better car shopping experience than the one today. Carter Steele met us at the door and was so personable. He was friendly, knowledgeable, and determined to help us get a car. Between Carter and the finance manager, Mike they got us into the perfect car. We came in looking for a used car and left with a new car! We will definitely come back for any car needs in the future. They made the process seamless and enjoyable. This is a very trustworthy and dependable dealership and we cannot thank Carter and Mike enough! More

Zulema was great, thank you so much for your help and service. I appreciate your help and communication! service. I appreciate your help and communication! More

Good experience with the dealership, was quick and kept me updated with what was Going own me updated with what was Going own More