Clay Cooley Chrysler Dodge Jeep Ram Dallas

Alexa Olvera was 10/10 she got us the best monthly rate and terms. We got into a 2022 Ram bighorn. Our experience at Clay Cooley dodge ram was amazing. and terms. We got into a 2022 Ram bighorn. Our experience at Clay Cooley dodge ram was amazing. More

If I can give this place 0 stars I wouldn’t think twice about it. When my boyfriend first went to the dealership everything was fine till it wasn’t. We live in Houston and bought this vehicle here because about it. When my boyfriend first went to the dealership everything was fine till it wasn’t. We live in Houston and bought this vehicle here because he was looking for a specific type of truck. This $100k truck immediately had issues but they told him it was an update only. When we arrived to Houston he took the truck to a Ram dealership close to the house and was told it was sensor issues and other electrically problems. They have refused to answer multiple calls for the past two months and it’s not like we can just show up due to the 3 hours drive to get there. No matter how many times he’s call to get some assistance no one seems to call back or care to return ANY calls. He signed for 3 free oils changes and asked specifically if he can go to any Ram dealership for those changes and Jorge from finance said YES. This came out to be completely false because the Ram dealership where he took the truck to get diagnosed including one out of state stated they cannot find anything regarding this. He’s asked Cesar from Customer Relations several times if he can receive a copy of the registration and documentation of proof of purchase and have yet to receive anything. They only gave him one license plate knowing very well in the state of Texas you are required to be given two which their title department should know. He’s been stopped by officers already asking why he only has one plate. So if he gets a citation we WILL BE expecting compensation. Everyone who worked on his deal seems to no longer work there and we see why. This dealership is a complete joke and we will be coming up there soon if we don’t get any answers. If you plan on purchasing a vehicle here best believe they are not transparent at all. You will be screwed over and lied to your face. More

I saw a Grand Cherokee online for a great price. I called the dealership and ask if it was still available. Christian said it was and that he would have it ready in the VIP area to come test drive. I called the dealership and ask if it was still available. Christian said it was and that he would have it ready in the VIP area to come test drive. I verified the price to ensure that they would honor it. He looked up the discounts to ensure I would be eligible. He did confirm and they did honor the price. Christian was willing to work with me on getting what was necessary. Our finance guy was amazing. He ensured we understood what warranty was necessary and gave us a breakdown on price. I would recommend this dealership. More

This dealership service department and specifically my service advisor, Jose, went above and beyond working with me and Stellantis customer care to address an issue I was having with my vehicle. Jose kept service advisor, Jose, went above and beyond working with me and Stellantis customer care to address an issue I was having with my vehicle. Jose kept me informed and stayed in contact with me. Excellent communication and truly a pleasant experience that is exceedingly rare for a dealership service department. Would/will not hesitate to bring my vehicle back when it needs service. Thank you! More

Sales Associate Alexandra Olvera was absolutely amazing assisting me with test drives and vehicle information. She went out of her way to get the vehicle I wanted to look at and was very knowledgeable abou assisting me with test drives and vehicle information. She went out of her way to get the vehicle I wanted to look at and was very knowledgeable about the vehicle giving me insight I was not aware of. I never felt pressured to make a purchase and she made the process of learning about vehicle I was interested in very comfortable. I will be looking forward to working with her in the future when I'm ready to purchase my next vehicle. More

Amazing service! Johnny was so helpful! Thank you so much! I’ll definitely be back :) Johnny was so helpful! Thank you so much! I’ll definitely be back :) More

My advisor was professional and helpful. My vehicle was completed and returned in a timely manner My vehicle was completed and returned in a timely manner More

I am very pleased with the customer service. My last 4 cars have come from this dealership. My last 4 cars have come from this dealership. More

Everyone was so amazing. The attention i received and the process was smooth effortlessly and I appreciate how well taken care of I felt. Thanks everyone!!! Show out to Ca The attention i received and the process was smooth effortlessly and I appreciate how well taken care of I felt. Thanks everyone!!! Show out to Caesar, Alexis, Dennis jr. Finance Mark taught me so much about buying cars. Caesar taught me how to drive the wrangler. Dennis assisted so much through the process and went out of his way to help me. Alexis took me to different cars and drove around with me and I’m very picky. Thank you all! More

My experience was OUTSTANDING! My service advisor, Ms. Corina, was professional, knowledgeable, and very willing to help! Definitely, would recommend to anyone seeking assistance My service advisor, Ms. Corina, was professional, knowledgeable, and very willing to help! Definitely, would recommend to anyone seeking assistance with their vehicle stop by and see the people and especially Ms. Corina at Dallas Dodge Jeep and Chrysler! More