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Clay Cooley Chrysler Dodge Jeep Ram Dallas

Dallas, TX

Overview
Reviews
Vehicles
3.9
694 Reviews
Clay Cooley Chrysler Dodge Jeep RAM Dallas in Dallas, TX, is proud to be an automotive leader in our area. Since opening our doors, Clay Cooley Chrysler Dodge Jeep RAM Dallas has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
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11550 LBJ Freeway

Dallas, TX

75238

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Showing 694 reviews

February 25, 2025

Great customer service. Communication was great. Quick and reliable delivery. Thank you for your service. More

by Watina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Morris
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Feb 28, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 25, 2025

From the time I first coordinated with Val I felt good about the Dealership purchase. More

by Brooklyntx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
VALENTINE
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Feb 28, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2025

I was disappointed that I didn’t get the quoted special price for my oil change. My Durango has a 3.6L engine and I was told that was a higher price. I’ve never paid extra for that engine oil change previo More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie didn’t explain why this oil change was more expensive than the special price.
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Feb 23, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

Hi Robert, we truly appreciate your honest feedback. Please reach out to us at (214) 327-9361 so we may assist you in moving forward towards a resolution.

February 19, 2025

Dealership takes too long to complete task. Lack of communication during the process. Zero Customer Satisfaction More

by wijaco87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jesus
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Feb 21, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

Thank you for sharing, we are always looking to improve our guest experiences upon arrival, during visit, and picking up process. Communication and Time, both very important components of customer service. Glad to assist, Stuart Sliva General Manager ssliva@group1auto.com

February 15, 2025

Great service and maintenance service was fast and thorough. The staff was friendly and greats you with a smile More

by dalekimberly86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dusty Darrow
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Feb 19, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 14, 2025

Jesus was amazing to work with and the service was done in a timely fashion. Highly recommend if you have a CDJR to go to them! More

by alexhurrell3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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Feb 14, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

Hello, we're happy you found our staff to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2025

Repairs were completed and I am satisfied with the work received. However I was surprised that online registration didn't mention that there would be a day to get diagnosis completed. Then a labor hours fo More

by JRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vilma Canales
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Feb 11, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2025

Great customer service and care. Thank you Ronnie.for explaining the service report me. You were very patient and polite. More

by Diahann1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronni
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Feb 07, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dallas Dodge Chrysler Jeep RAM! Feel free to reach out to us if you need anything. Have a wonderful day.

February 04, 2025

LD AND CESAR did an AMAZING job with my trade in and helped me purchase my brand new Dodge Hornet which I love. LD is walked me through the process, answering all of my many questions. Never rushing or More

by deandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LD, Cesar
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Feb 10, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

Hi Deandra, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2025

Didn't tell me up front I'll be charged for the diagnostic the company did not approve the repair so they charge me $400 for nothing I was played thank you More

by gbuju1
Recommend Dealer
No
Employees Worked With
Dodge employees
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Feb 10, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Derek Johnson Service Director dejohnson@dallasdodge.net

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