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Clay Cooley Chrysler Dodge Jeep Ram Dallas

Dallas, TX

3.9
694 Reviews
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11550 LBJ Freeway

Dallas, TX

75238

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Showing 694 reviews

July 25, 2025

Great service and was done in a timely manner. Will be back again for future services. More

by Kimbrough33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jd
Jul 29, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 22, 2025

Disappointed didn't rotate my tires when asked and the technician didn't try after asked to do it a second time. We had to bring truck back for rotation after speaking with a manager. We paid for service More

by Sheree
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus
Jul 25, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

Thank you for sharing, Dallas Dodge loves our customer feedback so may improve customer experience. Aftermarket accessories or modifications to vehicle that are non - manufacture components delay, or we are unable to perform maintenance request etc. Aftermarket lug nuts are not standard, can cause damage to the part without the proper aftermarket tool for the modifications added, not standard specifications. Stuart Sliva General Manager 214-319-1216 ssliva@group1auto.com

Jul 26, 2025 -

Sheree responded

When we took the truck back to the dealership the next day they rotated the tires, as they should have done the first time, because again, my wheels do not require a different aftermarket tool to remove, as they saw when we took it back.

July 22, 2025

It was a very good experience with the help and information that they gave me to get the right fix on my truck More

by Martin Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor Henry
Jul 23, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

Hi Martin, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2025

Good people. Good service. Very nice people. Nice place as well. Service was good and fast More

by IDarious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Jul 21, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 13, 2025

She was amazing, very supportive, everything went well ,appreciate doing business with her,will be back soon More

by Sonja bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vims calanon
Jul 14, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

Hi Sonja, we're happy you found our staff to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2025

Always a pleasure working with this team of professionals! I will return soon for more service! More

by Cpowell00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Powell, Sosa (advisor)
Jul 14, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 11, 2025

Great service. Would recommend this dealship to my friend and family members. Thank You dodge More

by quentinchambers64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Jul 13, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 10, 2025

Fast, knowledgeable, and resourceful service. I got a oil change and my service advisor was smart More

by Jtkh504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Jul 13, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 08, 2025

They were fast and provided me with the information I needed to purchase a pre owned vehicle More

by Dreamtrue24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Sosa
Jul 10, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

Hi, thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

June 29, 2025

Little to no communication on the status of my car when I brought it in for servicing. Multiple times I asked for an estimate of when the work will be done and every time I was told a date that did not actua More

by Frustrated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
Jul 02, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram Dallas responded

I'm sorry to hear about the trouble you've experienced. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. JD Kimbrough Service Manager jkimbrough@dallasdodge.net

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