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Clay Cooley Chrysler Dodge Jeep Ram - Service Center

Irving, TX

4.8
151 Reviews

151 Reviews of Clay Cooley Chrysler Dodge Jeep Ram - Service Center

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June 30, 2025

I have had to trade my car back in and need to do another one because both car needed/needs engine work I am not have with how I get treated when I come there. It’s like most of them don’t care if they help More

by Jasmineharris01999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Barakat
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

We’re sorry to hear about your experience and the ongoing issues with your vehicle. Your feedback is important, and we take it seriously. We aim to provide better service, and we appreciate you bringing this to our attention. We’re committed to making things right.

June 29, 2025

I have been coming to Clay Cooley for about 7 years and this team was by far the best! Everyone was supportive, very knowledgeable in each of their respective positions and created one of the best car buyi More

by Allison.lewis.mavs
Recommend Dealer
Yes
Employees Worked With
Chris Mardenborough Chris Richardson Kyle P...?
Jul 05, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback, Allison! We're thrilled to hear that our team made your car buying experience exceptional. Your loyalty over the years means a lot to us, and we’re here to continue providing you with top-notch service!

June 27, 2025

Great Service! My Service advisor was very knowledgeable about my vehicle ans services being performed More

by josepool2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you! We’re thrilled to hear you had a great experience with our service advisor. Providing knowledgeable support is what we strive for, and your feedback means a lot to us. Looking forward to seeing you again!

June 27, 2025

Great customer service, they always take care of my car for an affordable price. Definitely recommend. More

by Cross Jent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team. Providing excellent service and value is our priority, and your recommendation means a lot to us. We look forward to taking care of your car again soon!

June 27, 2025

Great Service! My Service advisor was very knowledgeable about my vehicle ans services being performed More

by josepool2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2025 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you! We’re thrilled to hear you had a great experience with our service advisor. Providing knowledgeable support is what we strive for, and your feedback means a lot to us. Looking forward to seeing you again!

June 27, 2025

Everybody was nice to me and friendly they explained everything to help me with mycar More

by briangeorge817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chanel Aldonarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Arroyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

We have recently taken our business back to Clay. Aj jas been awesome, very attentive and keeps great communication with us. We truly appreciate your team. More

by Jorge Ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Iraheta
June 25, 2025

I had my vehicle towed, it was completed in a timely manner. Vehicle works great! More

by abigaillopezcardoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Ayers, AJ Iraheta
June 25, 2025

Upon arrival Michael Garcia greeted me, very professional individual suggested services needed and got the job done quick. Thanks to all the team involve great service overall. More

by a.oscar.torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
June 25, 2025

The service staff is great very thorough. Calling back for several checking on me and my car. More

by sullivanpam5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara
2
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