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Clay Cooley Chrysler Dodge Jeep Ram

2.3

45 Lifetime Reviews

1261 E Airport Fwy, Irving, Texas 75062
Call (469) 378-9987

Top Reviewed Employees

Chris Hamud at Clay Cooley Chrysler Dodge Jeep Ram

Chris Hamud

GM
1.0
Alex Barakat at Clay Cooley Chrysler Dodge Jeep Ram

Alex Barakat

Sales
not yet
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Employees need five ratings before we can calculate an accurate rating.
Chris Carter at Clay Cooley Chrysler Dodge Jeep Ram

Chris Carter

Sales
not yet
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Employees need five ratings before we can calculate an accurate rating.
Joe Hamud at Clay Cooley Chrysler Dodge Jeep Ram

Joe Hamud

New Car Sales Manager
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

July 30, 2019

"Great Service Experience!"

- Noalgem072

I was having an issue with my Jeep Wrangler soft top. Ray Christian went out of his way to insure that my issue was fixed beyond my expectations. He was professional, easy to work with and most of all genuinely caring. What could have been a nightmare was turned into a great service experience thanks to him! Thank you Ray, you have no idea how much I appreciate you!

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Employees Worked With

Ray Christian

July 27, 2019

"Don't buy car from this dealer you will have no peace"

- JAGAN VINUKULA

The worst Dealership ever please don’t buy car from these dealer. You will have no peace in life. Staff are so careless and IRRESPONSIBLE. I bought a car on Feb 13( Dodge Charger), I took a out side finance and paid them a check but they send my title to different bank, when I called them they said it 60 days for bank to receive my title. I was kept on receiving notice from my bank saying not received the title. In June when my bank charged me 18% for not providing a title I went to dealership and found they have send it to different bank and till now they haven't resolved it. SECONDLY THEY PROMISED 1ST FREE SERVICE, WHICH I HAD TO GO WAIT AND TALK TO 3 DIFFERENT SALES MANGERS TO GET VOUCHER AFTER 3 HOURS OF MY TIME IN DEALERSHIP. THIRDLY I GOT NOTICE FROM NTTA WITH CHEVY TRUCK ON MY NAME WITH MY CAR DETAILS WHEN I STARTED INVESTIGATING I FOUND THAT THEY HAVE ISSUED 2 TEMPORARY TITLE ON 2 DIFFERENTDATES TO MY CAR WITH SAME VIN AND MY DETAILS, ONE TO ME ON THE DAY I BOUGHT CAR AND AFTER 2 DAYS TO CHEVY TRUCK WHICH IS STILL RUNNING ON ROAD AFTER THE TEMPORARY TAG EXPIRED. WHEN I WENT TO SHOWROOM TODAY THEY TREATED LIKE A xxxx AND I HAD WAIT FOR 5;30 HOURS TO MEET THE GM MR. JOE. WHO SAYS HE NEEDS TO INVESTIGATE ALL, WILL RESOLVE AND NOTHING CAN BE DONE NOW. THEY TOTALLY IRRESPONSIBLE. HE SAYS EVERY 5 MINS HE SELL 1000 CARS A MONTH AND DON'T TO HELP ME. General manager Joe Fernandez busy in meeting and don’t want to meet me. xxxxing cheater this dealership is. Ridiculous customer service. I also have few more customers like me here waiting. Trust me don’t buy car and screw yourselves. I HAVE ALL THE EVIDENCE FOR THE MESS THEY HAVE DONE

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Employees Worked With

Other Employees : Joe Fernandez

July 21, 2019

"Great first experience!! "

- Bomba31010

Had a good experience at servicing my Jeep renegade at this location. Ray was able to help me out and take care of everything in a fast manner.

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Employees Worked With

Other Employees : Ray

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Free Coffee
  • Authorized Parts Store
  • Television
  • Vending Machines
Clay Cooley Chrysler Dodge Jeep Ram, Irving, TX, 75062