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Clay Cooley Chrysler Dodge Jeep Ram

Overview Employees Reviews (45) Inventory (785)

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Clay Cooley Chrysler Dodge Jeep Ram

Name: Clay Cooley Chrysler Dodge Jeep Ram
Address: 1261 E Airport Fwy, Irving, TX, 75062, US
Telephone: (469) 378-9987
Rating: 2.3

2.3

45 Lifetime Reviews

1261 E Airport Fwy, Irving, Texas 75062 Directions

Sales: (469) 378-9987

Service: (469) 378-8407

Parts: (469) 306-0171

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29% Recommended

2.3

45 Lifetime Reviews

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A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Clay Cooley Chrysler Jeep Dodge Ram of Irving, TX. has been serving you as a Metroplex area dealer with professional sales and service for many years. Family owned for over 20 years, Clay and his family have served the community meeting your Sales and Service needs. We believe that selling you a car - taking care of your automotive needs - is not a one-time event; rather we view your purchase as the beginning of a continuous ongoing relationship, the start of an ongoing sales and service bond with you, your family and your friends.

Top Reviewed Employees

Chris Hamud

1.0

View 6 Reviews

Alex Barakat

Sales

not yet
rated

View 3 Reviews

Chris Carter

Sales

not yet
rated

View 2 Reviews

Joe Hamud

New Car Sales Manager

not yet
rated

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Latest Reviews

July 30, 2019

"Great Service Experience!"

- Noalgem072

I was having an issue with my Jeep Wrangler soft top. Ray Christian went out of his way to insure that my issue was fixed beyond my expectations. He was professional, easy to work with and most of all genuinely caring. What could have been a nightmare was turned into a great service experience thanks to him! Thank you Ray, you have no idea how much I appreciate you!

Employees Worked With

Ray Christian

July 27, 2019

"Don't buy car from this dealer you will have no peace"

- JAGAN VINUKULA

The worst Dealership ever please don’t buy car from these dealer. You will have no peace in life. Staff are so careless and IRRESPONSIBLE. I bought a car on Feb 13( Dodge Charger), I took a out side finance and paid them a check but they send my title to different bank, when I called them they said it 60 days for bank to receive my title. I was kept on receiving notice from my bank saying not received the title. In June when my bank charged me 18% for not providing a title I went to dealership and found they have send it to different bank and till now they haven't resolved it. SECONDLY THEY PROMISED 1ST FREE SERVICE, WHICH I HAD TO GO WAIT AND TALK TO 3 DIFFERENT SALES MANGERS TO GET VOUCHER AFTER 3 HOURS OF MY TIME IN DEALERSHIP. THIRDLY I GOT NOTICE FROM NTTA WITH CHEVY TRUCK ON MY NAME WITH MY CAR DETAILS WHEN I STARTED INVESTIGATING I FOUND THAT THEY HAVE ISSUED 2 TEMPORARY TITLE ON 2 DIFFERENTDATES TO MY CAR WITH SAME VIN AND MY DETAILS, ONE TO ME ON THE DAY I BOUGHT CAR AND AFTER 2 DAYS TO CHEVY TRUCK WHICH IS STILL RUNNING ON ROAD AFTER THE TEMPORARY TAG EXPIRED. WHEN I WENT TO SHOWROOM TODAY THEY TREATED LIKE A xxxx AND I HAD WAIT FOR 5;30 HOURS TO MEET THE GM MR. JOE. WHO SAYS HE NEEDS TO INVESTIGATE ALL, WILL RESOLVE AND NOTHING CAN BE DONE NOW. THEY TOTALLY IRRESPONSIBLE. HE SAYS EVERY 5 MINS HE SELL 1000 CARS A MONTH AND DON'T TO HELP ME. General manager Joe Fernandez busy in meeting and don’t want to meet me. xxxxing cheater this dealership is. Ridiculous customer service. I also have few more customers like me here waiting. Trust me don’t buy car and screw yourselves. I HAVE ALL THE EVIDENCE FOR THE MESS THEY HAVE DONE

Employees Worked With

Chris Hamud

1.0

Other Employees : Joe Fernandez

July 21, 2019