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Clay Cooley Chrysler Dodge Jeep Ram - Service Center

Irving, TX

4.9
90 Reviews
Call Service Center (888) 695-1564

90 Reviews of Clay Cooley Chrysler Dodge Jeep Ram - Service Center

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November 18, 2023

The assistance that Shannon provided was impeccable. She was kind, honest and professional. It was refreshing. More

by dmire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
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November 18, 2023

Very polite and efficient when dropping off my wife’s Durango for some maintenance. Couldn’t be happier with the entire process. Would definitely make the drive there for anything vehicle related. More

by eg_perkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 18, 2023

David, hands down is the best to work with. He is honest and puts integrity above everything. My jeep was fixed promptly and would 10/10 go back again. More

by dmvelazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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November 17, 2023

Very polite, friendly and kept me in the know of where my vehicle was in the service bay. More

by mslette770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 16, 2023

Shannon did an awesome job with the repairs on our 2023 Jeep Grand Cherokee thank you Shannon More

by vance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon
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November 14, 2023

Daivd is a great guy to work with. He's very knowledgeable and courteous. I only deal with him, when I need to bring my vehicle in. More

by Disholt13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shelton
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November 11, 2023

The service advisors went above and beyond in order to make my experience as smooth as possible! More

by Helicopter_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Reardon
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June 12, 2023

Clay Cooley in Irving did a great job on my car service today. Especially Norma More

by Lala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norma
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Jun 15, 2023 -

Clay Cooley Chrysler Dodge Jeep Ram responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Clay Cooley Chrysler Jeep Dodge Ram Team

January 19, 2023

had service work done yesterday paid to have the tires rotated when I got home, I realized they had not been not sure now if they did any or all of what I paid for I will not be returning as a custom More

by smays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
heather
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Jan 23, 2023 -

Clay Cooley Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Clay Cooley Chrysler Jeep Dodge Ram Team

September 01, 2022

Great service, Tony (service writer) does outstanding job and highly knowledgeable. This is my third vehicle from CC, exceptional dealership. More

by grb_46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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