Clay Cooley Chrysler Dodge Jeep Ram - Service Center

They have a bad actitud at service department specifically Carrie Chan is a very aggressive person she treats the costumers bad she curses them she eats while she’s working I need this dealership specifically Carrie Chan is a very aggressive person she treats the costumers bad she curses them she eats while she’s working I need this dealership to take action against this person she doesn’t have the actitud to works there 0 stars to this please because of her More

Took my car to Clay Cooley service dept in Irving and Wow the customer service was OUTSTANDING. Heather Gant took great care of my car. I have taken my car to other Dodge service dept throughout the metrople the customer service was OUTSTANDING. Heather Gant took great care of my car. I have taken my car to other Dodge service dept throughout the metroplex in the past and this one has been the Best in customer service. Thanks to Heather Gantt and David Shelton for such a great customer service. Highly recommended!! More

Tony Johnson is someone that has been my service advisor for over 8 years and you couldn't ask for a better advisor! Tony has always been very thorough in his communication and always took time to explain i for over 8 years and you couldn't ask for a better advisor! Tony has always been very thorough in his communication and always took time to explain in detail all of my service costs. Tony holds the highest amount of integrity and has always been honest with me; which is something that we are missing in the customer service environment today. I am grateful for Tony and hope that Clay Cooley knows what they have in a man like Tony! More

Tony Johnson is a true stand up guy that holds the word integrity to a new high standard. My husband and I have been going to Tony Johnson as our advisor for over 8 years and not once has he disappointed u integrity to a new high standard. My husband and I have been going to Tony Johnson as our advisor for over 8 years and not once has he disappointed us. He is always willing to take the time to explain our service charges, he tries to work with us to make sure we are getting the best deal possible, and he doesn't try to break the piggy bank! Thank you Tony for all that you do! More

David Shelton provided great customer service for my Jeep! Took care of my Jeep and kept me updated on the progress in a timely manner. I would recommend to anyone to use this shop. Jeep! Took care of my Jeep and kept me updated on the progress in a timely manner. I would recommend to anyone to use this shop. More

I brought my car in for service and was very impressed with the service I received from Tony! I will definitely be bringing my car back to him. with the service I received from Tony! I will definitely be bringing my car back to him. More

Heather is a professional! She is extremely knowledgeable! Answers all your questions and is very polite! Makes the process easy and simple! Highly recommend her! knowledgeable! Answers all your questions and is very polite! Makes the process easy and simple! Highly recommend her! More

This dealership has great customer service. Heather made sure I was well taken care of. She helped with any doubts I had. Highly recommend her! sure I was well taken care of. She helped with any doubts I had. Highly recommend her! More

Tony Johnson helped answer all of my questions. He was really nice and easy to talk to! He was very knowledgeable and I highly recommend him! really nice and easy to talk to! He was very knowledgeable and I highly recommend him! More

I took my vehicle to clay cooley and have not had good experiences. This past year they gave had a change of management and you can tell that they are about taking care of their customers and they are imp experiences. This past year they gave had a change of management and you can tell that they are about taking care of their customers and they are important to them. Since meeting Heather a year ago I would not take my vehicle anywhere else but to her. Clay cooley has changed their reputation and service dramatically and I feel good to be appreciated and that my vehicle will be taken care of the first time. More