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Clay Cooley Ford
Arlington, TX
4,654 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,654 reviews
July 12, 2025
Highly recommend buying from Clay Cooley Ford—exceptional service, honest team, and unbeatable car deals! service, honest team, and unbeatable car deals! More
by chris.teresabm
Verified Customer
July 12, 2025
Jared was so professional, knowledgeable and kind. The finance manager explained everything in detail. We will come back. The finance manager explained everything in detail. We will come back. More
by rancherstrait
Employees Worked With
July 10, 2025
They advertise no dealer adding but they actually have a plus package “that’s already on the car” that’s supposed to come with tint, etc. there’s none of that on my car. They also included a 3 year warran plus package “that’s already on the car” that’s supposed to come with tint, etc. there’s none of that on my car. They also included a 3 year warranty that’s “baked into the price”. That can’t be removed. So it adds about 3k to their advertised price. The manager couldn’t remove it , even though the paper work says I can cancel in 30 days….. More
by raullopeztx
Employees Worked With
July 10, 2025
I arrived for my scheduled appointment and they told me to come back the next week. I did and they took care of my recall. The service person called me and asked me to give them a start rating or else he w to come back the next week. I did and they took care of my recall. The service person called me and asked me to give them a start rating or else he would get in trouble and offered me a free tank of gas in exchange for this. Late I got a cash from the service manager. As an apology they came and picked up my car to do a free detailing an fill up of gas of my car and brought me a loaner. 3 days later they returned my car and it had gas, but wasn't detailed, want even vacuumed. I can't the service manager about this multiple times and he never replied. Unprofessional and inept. More
by VSA
July 10, 2025
Oscar was very helpful throughout the whole process of getting my 2021 F150 repaired Would definitely be coming back getting my 2021 F150 repaired Would definitely be coming back More
by caraveojavier
Employees Worked With
July 09, 2025
Thank you for doing very good work. I am very appreciative of that the work was done the same day. I am very appreciative of that the work was done the same day. More
by rolira99
Employees Worked With
July 08, 2025
Kevin was most helpful in keeping me informed throughout the delivery and sales process. He took the time to explain ordering process and features of my new Ranger the delivery and sales process. He took the time to explain ordering process and features of my new Ranger More
by cjbreyel
Employees Worked With
July 07, 2025
Friendly staff. However getting service set up seems to take a rather long time. I am still waiting for glass repair service to be scheduled. However getting service set up seems to take a rather long time. I am still waiting for glass repair service to be scheduled. More
by blythe76043
July 07, 2025
Kevin was awesome, easy to work with, he look for the right vehicle I want. right vehicle I want. More
by Rodolfo Madrinan
Employees Worked With
July 06, 2025
The GM has no regards to customers at all. Has yet to respond to any of emails or messages left! I took my car to get serviced and I was stolen from. Before taking legal actions I hope this re Has yet to respond to any of emails or messages left! I took my car to get serviced and I was stolen from. Before taking legal actions I hope this reaches him. More
by Mrs. Washington880820
Employees Worked With
Other Employees :
John “Tre” is an awesome salesman!
