Clay Cooley Ford

Jared was very patient listening to all my issues with the previous dealership that was at that location. I went in thinking this was going to be as bad as before with the recall on my vehicle, but I was the previous dealership that was at that location. I went in thinking this was going to be as bad as before with the recall on my vehicle, but I was wrong. Thanks again for being so nice and helpful! More

Joel and Jared went above and beyond to get me in a nice reliable vehicle. When I went in I didn't think I would be able to get into a used car but I left with a 2025 Ford escape. reliable vehicle. When I went in I didn't think I would be able to get into a used car but I left with a 2025 Ford escape. More

Ashley was a great help. She was very kind and knowledgeable. Ken did a great job too. She was very kind and knowledgeable. Ken did a great job too. More

I was treated with courtesy and professionalism from the very beginning until the very end of the process. I have been in the car business for 13 years and hold a high standard to those that I buy from, and very beginning until the very end of the process. I have been in the car business for 13 years and hold a high standard to those that I buy from, and Clay Cooley Ford’s team blew me away with their service and their follow up. I whole heartedly recommend them to anyone who wants a good experience, whether or not they have perfect credit. Ashley quickly addressed my questions and concerns, as well as my fiancé’s, and when she didn’t have the answer she got Justin involved and he promptly answered my questions and put us at ease. More

Can’t recall last time I’ve written a negative review about anything or anyone. But this situation deserves the attention. Traded in a vehicle on a Saturday and supposed to have a 3 day satisfaction grac about anything or anyone. But this situation deserves the attention. Traded in a vehicle on a Saturday and supposed to have a 3 day satisfaction grace period in case if have change of heart can return new vehicle and get back trade in. I called and reached out to dealership in numerous way beginning on that Monday, just two days later to inform had change of heart and wanting to return Bronco purchased for my trade in (well within that 3day period) they informed me didn’t know where my trade in was located and had to look and more than welcome to return the bronco. Why would I dare bring you back a vehicle when you don’t even have mine to give back and just leave me c without a vehicle completely. This place kept giving me the rearound for hours that led to days. Saying can’t find my original vehicle, this location has one of the absolute unprofessional and inconsiderate Sales Managers named Ken that only wanted to throw sarcasm and disrespect towards our issue. Then later I found my Jeep hidden in the back used lot near mechanics shop. Feel completely sabotaged and disappointed on how the upper management handling this issue More

Muy buena la experiencia, el señor Efrain Rodríguez me explicó muy bien y me ayudó con las funciones del teléfono para programar el vehiculo explicó muy bien y me ayudó con las funciones del teléfono para programar el vehiculo More

Jared did an amazing job on getting me the best deal for a vehicle for our business a vehicle for our business More

Ashely was a great help. She was very intentive and very kind, we bought three pick ups last week and she was very good for all of us. Ken did a great job too. She was very intentive and very kind, we bought three pick ups last week and she was very good for all of us. Ken did a great job too. More

Excellent service, friendly staff, quick turnaround—this dealership truly goes above and beyond every time. dealership truly goes above and beyond every time. More

The service was good they fixed my car and helped me out. Nacho was very friendly and easy to work with. Nacho was very friendly and easy to work with. More