Clay Cooley Ford

Terrible purchase experience with Clay Cooley Ford. They processed the loan documents incorrectly and are holding on to my funds for nearly three weeks and counting. Shady sales practices and absolut They processed the loan documents incorrectly and are holding on to my funds for nearly three weeks and counting. Shady sales practices and absolutely horrendous financial team. General manager will not answer nor return repeated phone calls. Stay away from this dealership! More

I must say, I'm not one to go to the dealer service department but this time I did due to a recall on my 2015 F250 rear camera. They performed an inspection on my truck while getting the rear camera re department but this time I did due to a recall on my 2015 F250 rear camera. They performed an inspection on my truck while getting the rear camera replaced and discovered that there were several issues. I had an idea there were some issues that needed address and I opted out on a few but decided on the tune up. I will say, Mr. Oscar Sanchez was very professional and understanding when I spoke with him in person and on the phone. They even offered to take me home because the work on the camera was to take 5 hours which was under warranty. The price for the tune up was reasonable for the work that was to be done and overall, I was pleased with it. My truck runs as the first day I got it 5 years ago. I have a different prospective in a positive sense in going to Clay Cooley Ford of Arlington's service department. Thank you, Mr. Oscar Sanchez More

Deal was efficient and fair. No high pressure for add ons. Sales and finance were fantastic. No high pressure for add ons. Sales and finance were fantastic. More

Angela was very pleasant, courteous and knowledgeable. She checked my car in and accurately estimated the time required for the services. She checked my car in and accurately estimated the time required for the services. More

Great service all around. Johnathan was an excellent sales rep, really appreciate how helpful he was throughout the process. Johnathan was an excellent sales rep, really appreciate how helpful he was throughout the process. More

This is my 2nd experience with Clay Cooley. Angela was incredible and handled my issues with confidence and understanding. She understood my concerns, explained the process and kept me informed Angela was incredible and handled my issues with confidence and understanding. She understood my concerns, explained the process and kept me informed throughout. When I came to pick up my vehicle, she explained all the repairs made. She made me feel like a valued customer. More

The service was awesome customer service friendly professional. Jared is a role model for the ford motor company and clay cooley professional. Jared is a role model for the ford motor company and clay cooley More

Kevin did a great job very easy to work with. Made sure all my concerns were met. No pressure. Paperwork was very fast. Made sure all my concerns were met. No pressure. Paperwork was very fast. More

Angela Emmerson was one of the best service personnel that I have encountered. She went well above and beyond what I expected. that I have encountered. She went well above and beyond what I expected. More

Jared Taylor worked wonders to get me in the vehichle and put me in a loaner until mine was ready to pick up put me in a loaner until mine was ready to pick up More