Clay Cooley Ford

Teresa was easy to work with and was very helpful with the whole truck buying process.. the whole truck buying process.. More

Alex was very friendly, so I don’t blame him for what I am about to say its a 2 star against your mechanics dept and my truck 36k so-called bumper to bumper insurance I purchased, which I am already having am about to say its a 2 star against your mechanics dept and my truck 36k so-called bumper to bumper insurance I purchased, which I am already having to use due to the probably evaporator and they said its not a bumper to bumper insurance I purchased by Ally. We couldn’t get the bed cover done upon purchased, but worked that out later. I was satisfied, but it was inconvenient for me and the gas + time it took me to do it. Now, the truck has a smelly cab coming from the vent. Ford in Denver thinks it may be the evaporator. Now, Ally insurance wont cover it until they can prove it, which means I have to pay to get it taken apart and have to rent a car for multiple days to check it out… now, if it is NOT the evaporator inside the cab (Filter doesn’t appear to be changed, so we have to do that too). Then, I have to pay the hourly rate which is over $230 per hour. If it IS the evaporator that is dirtying the cab filter, the Ally insurance will only pay $159 per hour. I have to pay the balance. I haven’t even had the truck for a month before all these things came to light. Your mechanics could have corrected this… but did not. Also, I was told the insurance WAS bumper to bumper… but, it was not per Ally insurance. More

I was greeted with a smile as soon as I walked in, and from there the experience was great. I didn’t feel like they were playing any games, and that I got a fair deal. from there the experience was great. I didn’t feel like they were playing any games, and that I got a fair deal. More

Dealership it's self is great, the service part is even better. Got my car in a timely manner better. Got my car in a timely manner More

Spoke to Nacho, when I dropped it off, told him some of the issues going into it. Yet, never called about anything. I went days without hearing from him. And when I picked up the truck, I asked him several the issues going into it. Yet, never called about anything. I went days without hearing from him. And when I picked up the truck, I asked him several times if they confirmed the issue was resolved. He kept on saying yes.I had the truck for 24 hours before having more issues then when I brought it in. He claimed it was just a result of the age of the car. When I called asking if anyone drove it to confirm that it wasn't a fluke thing. They said that they only went off the report from the first time. No one drove it because of the noise, which I told them at the beginning it was there since I bought the car. No one drove it, in the first visit either. Just going off a computer readout, which I did before I brought it in. After talking about the issue, they told me if they just repaired what I asked then whats the point of them. Extremely rude and I will never use them again. Cost me $1600 to be lied too, and it created a situation where I now have to trade my truck in because of what they did. More

This dealership is so amazing. Nacho’s service was great and very helpful 10/10 recommendation. Nacho’s service was great and very helpful 10/10 recommendation. More

Ashley Fernandez was very professional and easy to work with! She got us the deal we wanted and did not waste any time! with! She got us the deal we wanted and did not waste any time! More

Service was great and staff was very attentive , it was definitely a good experience and will be returning. definitely a good experience and will be returning. More

Everyone was very nice! I had a very pleasant experience from the sales staff through to the Finance department I had a very pleasant experience from the sales staff through to the Finance department More

Nice place huge inventory to choose from and friendly staff. The manager is also easily accesable. staff. The manager is also easily accesable. More