Clay Cooley Ford

I went in because I had a nail in my tire and I was loosing air pressure on it and the rest of the tire where a little low as well. I also told them there was a small scratch on the side. I checked in loosing air pressure on it and the rest of the tire where a little low as well. I also told them there was a small scratch on the side. I checked in at 10am and after an hour I was wondering why it was taking this long, I figure because of the scratch and maybe because they where doing full service on it because I received a message that a 10,000 mile service was due on it. Another hour passed by and still nothing, I didn't complain since I thought it will be worth the wait since my baby (my truck) will be up to date on maintenance. On the 3rd hour I went to ask why was it taking so long and what other service was being done on it, he said just the tire. So 3 hours there and the only thing they did was replaced the tire, THAT IS IT NOTHING ELSE. What make it worst I also lost some over time at work because I was late because it took them 3 hours to change a tire. I would give no star but that is not an option. More

I bought two cars and it was quick and easy. I paid a fair price and got a fair value for my trade in. fair price and got a fair value for my trade in. More

The absolute best experience I’ve had at a car dealership! Skye was fantastic! L dealership! Skye was fantastic! L More

Everyone was very helpful with purchasing the vehicle. But I will have to say the service department need some major help with customer service. But I will have to say the service department need some major help with customer service. More

My buying experience could not have been better. Thanks to Kevin Pryor, I will be a returning customer. He communicated everything I needed so when I came to the dealership it was easy. to Kevin Pryor, I will be a returning customer. He communicated everything I needed so when I came to the dealership it was easy. More

Went in to have my MKX serviced and ended up,buying a Bronco Sport! Larry Hinton is an honest friendly very low pressure salesman and made my visit and buying decision very pleasant. Bronco Sport! Larry Hinton is an honest friendly very low pressure salesman and made my visit and buying decision very pleasant. More

Took 3;trips and over a month to have a technician look at our vehicle. Once I got service manager involved, things happened. As a lease holder, I would normally had valet service and a loaner. None of tha at our vehicle. Once I got service manager involved, things happened. As a lease holder, I would normally had valet service and a loaner. None of that was available. I would think that, lacking ability to provide that perk, service would have provided more personal attention. More

Cody, Nick & Jazim are VERY UNDERSTANDING AND WITH YOU WHEN NEEDED. They do not ignore you once you signed the loan. Always shop here THE BEST WHEN NEEDED. They do not ignore you once you signed the loan. Always shop here THE BEST More

MS. Sky Finnearty was very helpful in us choosing a new vehicle. She was very patient and professional. vehicle. She was very patient and professional. More

I was greeted immediately I requested information on recall for my vehicle but did not receive information. But overall good customer service recall for my vehicle but did not receive information. But overall good customer service More