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Clay Cooley Ford
Arlington, TX
4,920 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,920 reviews
October 05, 2021
Horrible absolutely horrible job washing my car! Had to send it back twice! This is not good customer service! Except for Sam Rashid, he is excellent customer service! send it back twice! This is not good customer service! Except for Sam Rashid, he is excellent customer service! More
by KDWITZ
Verified CustomerEmployees Worked With
Sam Rashid
October 04, 2021
My experience was great with the explorer. Sam did a great job. Went back the same day with the escape, Sam was busy so another handled it. He went above & beyond to complete the transaction. I thank great job. Went back the same day with the escape, Sam was busy so another handled it. He went above & beyond to complete the transaction. I thank him. The service tech, I am not so sure. He wanted me to purchase a new set of locks for my wheels. Said licks were missing. They wound replacing them at no cost. When I got my car back, the locks were exactly where I said they were. Did he not look? Not his money. That disappointed me greatly. More
by SSTEED57
Employees Worked With
Sam Rashid
October 02, 2021
Kevin was great, kept me in the loop on my order. The finance manager was not interested in helping through the process at all, he just wanted to use the dealer financing, very pushy. finance manager was not interested in helping through the process at all, he just wanted to use the dealer financing, very pushy. More
by Ford123
October 01, 2021
Kevin Pryor made everything so easy! Best car buying experience we’ve had. He kept us up to date through out the whole process. experience we’ve had. He kept us up to date through out the whole process. More
by jprice5977
September 29, 2021
I have been with Don.Davis over 40 yrs twice I have had bad Service bad Service More
by PASTORJR1832
September 28, 2021
Sam is my Service Advisor who does a great job!! My only issue is that I wish Don Davis would bring back the option of scheduling an appointment for Oil Changes or create more lanes dedicated to this routin issue is that I wish Don Davis would bring back the option of scheduling an appointment for Oil Changes or create more lanes dedicated to this routine service similar to other Ford Dealerships. Having to wait 2-4 hours for Oil Change is extreme. More
by ARHOUSTON24
Employees Worked With
Sam Rashid
