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Clay Cooley Ford

Arlington, TX

4.4
4,557 Reviews
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633 North Watson Road

Arlington, TX

76011

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Showing 4,557 reviews

May 19, 2025

Jason was very helpful & friendly. The overall service experience was poor, which is no fault of Jason’s More

by Jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Villa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Excellent service and quick turnaround. Pricing seemed fair and they had the targeted vehicle ready to go when I arrived. More

by zsh0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Lovo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Fikes in Finance was excellent as well
May 16, 2025

Poor dealership, communication at such a low level and just don’t take accountability. So no issues with mechanical or body work etc they sold me a vehicle with no title and 3 months on still not resolved More

by G2leeadams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yasseen Malas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

It was a great experience! ! My oil change was at the end of the day and I was in and out in under a half hour! More

by JAMESOBA78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacio "Nacho" Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

I experienced a significant lack of communication throughout the entire process. It took five days just to diagnose the issue with my car, and once the diagnostics were completed, no one contacted me More

by Spencer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Cook
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Simple but effective. Nick didn’t waste my time with unnecessary sales xx or try to upsell me and things I didn’t want. More

by Mitchell_1999
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicholas Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Service is acceptable. Completed on a reasonable time. Appreciate the on line updates. Could possibly return for future service. More

by csamtcdar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cook
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

It looks like everything was completed, with the exception that the air pressure in my tires was not adjusted. The rear tires are supposed to be 65 psi and the front 60 psi they are reversed. More

by j.sr1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alvarez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Sales person was fantastic. Finance department was terrible. Took many many endless calls to get paperwork More

by dale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
D'vonte Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

They were great, asked me where I wanted to be and they made it happen. Was in an out very fast! Highly recommend. More

by evan67archino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Lovo
5.0
This rating includes all reviews, with more weight given to recent reviews.