Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Clay Cooley Ford
Arlington, TX
4,918 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,918 reviews
January 23, 2026
Ashley Fernandez, thank you for your excellent service, providing me with all the answers to my questions quickly and honestly. My friends were also very happy with your service. providing me with all the answers to my questions quickly and honestly. My friends were also very happy with your service. More
by production
Employees Worked With
January 21, 2026
He was able to work with us on a price we could afford payments on payments on More
by carlos73109
Verified CustomerEmployees Worked With
January 20, 2026
Great service. Great support. Same day purchase and finance completed. My wife wasn't able to meet at the dealership, so her paperwork was completed using DocuSign. Great support. Same day purchase and finance completed. My wife wasn't able to meet at the dealership, so her paperwork was completed using DocuSign. More
by CRISTIANGASPAR
Employees Worked With
January 18, 2026
Bought family and maintenance upgrade items with no provuded breakdown brochure of what i got provuded breakdown brochure of what i got More
by stvonwald
January 16, 2026
This was my first time getting an oil change. It went well. After the service, my service adviser Kevin, provided me the recommendations. I would definitely go back! It went well. After the service, my service adviser Kevin, provided me the recommendations. I would definitely go back! More
by tash
Employees Worked With
Kevin
January 16, 2026
Raymond was top notch. Pretty good experience over all. Don’t have anything bad say Pretty good experience over all. Don’t have anything bad say More
by Colt
January 16, 2026
Friendly and professional service. A great experience all the way through the process from sales to finance. A great experience all the way through the process from sales to finance. More
by markbavido
Employees Worked With
January 16, 2026
Kevin was very understanding of our needs. Went beyond to find a vehicle for us Went beyond to find a vehicle for us More
by daveptx
January 15, 2026
I was forced to take my car there after a safety recall part ruined my motor. I was given a loaner car after 3 days. Kevin did a great job helping me with that and answering questions while we got all of t part ruined my motor. I was given a loaner car after 3 days. Kevin did a great job helping me with that and answering questions while we got all of this started. But what no one told me was that I was going to be charged 250 with zero notice. I was told to return the car with a full tank, don’t go through tolls. No smoking. No animals in the vehicle. I returned it with a full tank of gas. I did not go through any tolls. I own animals and sometimes have animal hair transfer, but not a lot- no animal got in the vehicle or anywhere near the vehicle and I quit smoking 4 years ago. No one told me to expect a 250 charge. I was not expecting it and it very much put me in a bind. No one explained to me that it is normal to smell a faint burning odor when a new motor is put in or what to expect or to be careful about when driving a vehicle with a motor that has not been broken in. No one told me that there is a 500-1k mile break in period. I am very much not at all happy with ford right now and will most definitely NOT be getting another ford vehicle in the future. More
by brittanywilson2138
Employees Worked With
Kevin Sanchez
