Clay Cooley Ford

The pick up driver was distracted and tail gated other drivers. He tred to do the turn around and almost hit the curb because he was traveling to fast. drivers. He tred to do the turn around and almost hit the curb because he was traveling to fast. More

Bought family and maintenance upgrade items with no provuded breakdown brochure of what i got provuded breakdown brochure of what i got More

Raymond was top notch. Pretty good experience over all. Don’t have anything bad say Pretty good experience over all. Don’t have anything bad say More

Kevin was very understanding of our needs. Went beyond to find a vehicle for us Went beyond to find a vehicle for us More

Friendly and professional service. A great experience all the way through the process from sales to finance. A great experience all the way through the process from sales to finance. More

This was my first time getting an oil change. It went well. After the service, my service adviser Kevin, provided me the recommendations. I would definitely go back! It went well. After the service, my service adviser Kevin, provided me the recommendations. I would definitely go back! More

I was forced to take my car there after a safety recall part ruined my motor. I was given a loaner car after 3 days. Kevin did a great job helping me with that and answering questions while we got all of t part ruined my motor. I was given a loaner car after 3 days. Kevin did a great job helping me with that and answering questions while we got all of this started. But what no one told me was that I was going to be charged 250 with zero notice. I was told to return the car with a full tank, don’t go through tolls. No smoking. No animals in the vehicle. I returned it with a full tank of gas. I did not go through any tolls. I own animals and sometimes have animal hair transfer, but not a lot- no animal got in the vehicle or anywhere near the vehicle and I quit smoking 4 years ago. No one told me to expect a 250 charge. I was not expecting it and it very much put me in a bind. No one explained to me that it is normal to smell a faint burning odor when a new motor is put in or what to expect or to be careful about when driving a vehicle with a motor that has not been broken in. No one told me that there is a 500-1k mile break in period. I am very much not at all happy with ford right now and will most definitely NOT be getting another ford vehicle in the future. More

Excellent and professional customer service with our first service appointment at your dealership for our 2025 Explorer. first service appointment at your dealership for our 2025 Explorer. More

My experience at Clay Cooley service department was awesome !! My service advisor, Dawn Vannostrand, was very professional and helpful and demonstrated a strong sense of urgency to provide the serv awesome !! My service advisor, Dawn Vannostrand, was very professional and helpful and demonstrated a strong sense of urgency to provide the services I needed, for my vehicle.. The technician did an extraordinary job on replacing the front splitter on my Shelby GT 350 . Thank you Clay Cooley Ford,, for such a great experience!! A. Brown More

I went to Don Davis/ Clay Cooley Auto Dealership for an oil change and State inspection, etc. like I always have in the past. A couple of weeks after my service I was driving out of town and after 30 miles oil change and State inspection, etc. like I always have in the past. A couple of weeks after my service I was driving out of town and after 30 miles into my trip a loud banging under the car occurred. I stopped and looked and seen something hanging down that appeared to be the splash guard. I took it to Yates Brothers Collision the first place I saw, they found that 6 screws were missing, and the other 4 was loose on the splash guard and it was about to fall off. I'm glad that I stopped when I did because it could've been a lot worse. Usually I get great service when I go to Clay Cooley but not this time. I'm not happy at all! More