Clay Cooley Ford

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Not pleased with their service department. Car sat for a week before being looked at for a repair that took maybe an hour. Service department wouldn’t even talk to my wife when she called for an update. week before being looked at for a repair that took maybe an hour. Service department wouldn’t even talk to my wife when she called for an update. More

Excellent service as always. This was my 10th vehicle purchased from Don Davis Ford in the last ten years. I could buy anywhere, but the people are the reason I keep coming back. purchased from Don Davis Ford in the last ten years. I could buy anywhere, but the people are the reason I keep coming back. More

Bobby Jones always takes good care of us! Great attitude, very positive and easy to work with. Not pushy and honest! Been buying vehicles from Bobby for 16 years! Thanks Bobby! very positive and easy to work with. Not pushy and honest! Been buying vehicles from Bobby for 16 years! Thanks Bobby! More

Leroi was so pleasant to work with. He made my buying experience a breeze. My situation was unique and I really thought I was going to have trouble but he made it so easy. He’s knowledgeable, patient an experience a breeze. My situation was unique and I really thought I was going to have trouble but he made it so easy. He’s knowledgeable, patient and extremely charismatic. Thanks Leroi for all your help! More

Every time I call for an appointment, something always gets messed up, either they say they scheduled me for the wrong day or another issue EVERYTIME gets messed up, either they say they scheduled me for the wrong day or another issue EVERYTIME More

I had my oil changed and tires rotated and I was out in an hour. That is still a long wait I know, but nothing compared to what it has been for the last 3+ years! The usual wait time for this service was 3 an hour. That is still a long wait I know, but nothing compared to what it has been for the last 3+ years! The usual wait time for this service was 3 hours. I am very to please to see new leadership for the service Team. The service department behaved like a service department and not the sales floor. More

Just Right Everyone at the dealership was pleasant. Our sales person Walter, was particularly patient with us as we searched for the "just right" truck. He was Everyone at the dealership was pleasant. Our sales person Walter, was particularly patient with us as we searched for the "just right" truck. He was willing to allow us to test drive more than one truck so my husband could be confident in the accessories he wanted. I would recommend this dealership to everyone. One thing I really liked was the price we negotiated was the "out the door price". At the same time we purchased another vehicle of a different make and model from another dealership and the price to purchase was such a surprise. There were so many odd add-ons to complete the purchase that I really wished you sold Tahoe's also. We may have to learn to like Explorers. More

manufacturer recall Took care of my recall issue in a timely manner. Scheduled appointment to meet my schedule. Time at service shop was very reasonable. Took care if Took care of my recall issue in a timely manner. Scheduled appointment to meet my schedule. Time at service shop was very reasonable. Took care if issue, More

Good as always Will miss Steven Lynn but glad Jessica is back Mr Will Clark will probably be the reason I will purchase another car or truck from this dealership Will miss Steven Lynn but glad Jessica is back Mr Will Clark will probably be the reason I will purchase another car or truck from this dealership More