Clay Cooley Ford

It was a great experience! We had two cars to trade in and buy and all of the staff Chad, Quincey, Ashanti all went above and beyond!! and buy and all of the staff Chad, Quincey, Ashanti all went above and beyond!! More

No Response to messages I brought my Expedition in to check the sync system. It needed a new "brain". Jessica she would call me on Monday the following week to set up a tim I brought my Expedition in to check the sync system. It needed a new "brain". Jessica she would call me on Monday the following week to set up a time to bring the Expedition back in. I called and left a message on Tuesday and again on Wednesday with no return call. She finally called me on Thursday to set up a time for the following week. The service experience was fine except for not having my calls returned and no apologies about the lack of response. More

Service experience Great job as always-service done perfectly and pickup/drop off service worked well. Will continue to use as it s very convenient. Folks at Don Davis Great job as always-service done perfectly and pickup/drop off service worked well. Will continue to use as it s very convenient. Folks at Don Davis communicated well More

Turn in of lease vehicle. Very impressed. Evelyn and Gus were great to work with. Both very customer-service oriented and considerate of your time despite the fact we did not Very impressed. Evelyn and Gus were great to work with. Both very customer-service oriented and considerate of your time despite the fact we did not lease originally from Don Davis. If in the market of another Lincoln, I would definitely come back. Also, Larry, Evelyn's husband was very knowledgeable. (He helped us on the phone) Thanks for making our experience go very smoothly. More

Ford F 150 Purchase Excellent team and process, highly recommend this dealership Larry Hinton was very helpful and appreciate their process and communication Easiest an Excellent team and process, highly recommend this dealership Larry Hinton was very helpful and appreciate their process and communication Easiest and best vehicle purchase for me ever More

2019 LINCOLN CONTINENTAL We bought a 2019 Lincoln Continental on November 30th. We have not been able to enjoy the Lincoln because it has been in the shop 3 times for the sam We bought a 2019 Lincoln Continental on November 30th. We have not been able to enjoy the Lincoln because it has been in the shop 3 times for the same issue. The sunroof makes a knocking noise on the street and highway. We just got it back and it is still makes the same noise. Also the roof no longer opens as far back as it should. This is a luxury car that was purchased for my wife whom has not gotten the opportunity to enjoy it. We have always had a good experience with Lincoln and Don Davis, but we are both disappointed with the service at this time. At this point, we will contact the manager/supervisor and the person who sold us the car regarding our next step. More

By far the easiest car buying experience I've had yet to date. Walt was easy to work with and made me feel like family. I wish all car salesman were like him. date. Walt was easy to work with and made me feel like family. I wish all car salesman were like him. More

Great to do business with I and family have purchased several vehicles from Don Davis Ford. This and all the others purchases have been fair priced and a pleasurable painless e I and family have purchased several vehicles from Don Davis Ford. This and all the others purchases have been fair priced and a pleasurable painless experience with great service after service. Staff is honest, trustworthy, professional, fair, easy to do business with. Highly recommend the dealership. More

Took Vehicle in due to Engine Revving & Heater not working properly. Transmission Dept is four weeks behind, same as one year ago. Not acceptable to expect folks to leave car or wait four weeks to get working properly. Transmission Dept is four weeks behind, same as one year ago. Not acceptable to expect folks to leave car or wait four weeks to get their Car fixed. Heater not working properly was result of cracked Radiator, quoted me estimate of over $1,300 to replace Radiator & another $400 to replace top & bottom Radiator hoses. Ridiculous pricing. Found highly rated local Repair shop that replaced Radiator with quality brand OEM part & Hoses for $600. Saved $1,100. Don Davis ok place to get Oil change, Filter & Tires rotated for $39.95, but any other repairs not reasonably priced for most folks. Sad they make u wait four weeks for Transmission repairs & then the cost is so high. Cost $500 for Engine Revving problem, Reprogramed EEC & changed Transmission fluid. On Drive home Engine still Revving Disappointing & Frustrating. More

Satisfied until 12 21 2019 ! Put in for key replacement and no response! If not satisfied I will look for another Ford place !! All I want for now is my replacement key!! and no response! If not satisfied I will look for another Ford place !! All I want for now is my replacement key!! More