Clay Cooley Ford

My experience at Clay Cooley service department was awesome !! My service advisor, Dawn Vannostrand, was very professional and helpful and demonstrated a strong sense of urgency to provide the serv awesome !! My service advisor, Dawn Vannostrand, was very professional and helpful and demonstrated a strong sense of urgency to provide the services I needed, for my vehicle.. The technician did an extraordinary job on replacing the front splitter on my Shelby GT 350 . Thank you Clay Cooley Ford,, for such a great experience!! A. Brown More

I went to Don Davis/ Clay Cooley Auto Dealership for an oil change and State inspection, etc. like I always have in the past. A couple of weeks after my service I was driving out of town and after 30 miles oil change and State inspection, etc. like I always have in the past. A couple of weeks after my service I was driving out of town and after 30 miles into my trip a loud banging under the car occurred. I stopped and looked and seen something hanging down that appeared to be the splash guard. I took it to Yates Brothers Collision the first place I saw, they found that 6 screws were missing, and the other 4 was loose on the splash guard and it was about to fall off. I'm glad that I stopped when I did because it could've been a lot worse. Usually I get great service when I go to Clay Cooley but not this time. I'm not happy at all! More

My experience was really good at clay Cooley ford they did an amazing job taking care of me did an amazing job taking care of me More

Efrain made the deal happen. He went above and beyond to seal the deal. He answered every question that was asked. He went above and beyond to seal the deal. He answered every question that was asked. More

Ashton was excellent and made the entire experience as painless as possible. He was accommodating and helped get my truck finished as soon as possible. painless as possible. He was accommodating and helped get my truck finished as soon as possible. More

WE HAD PURCHASED SEVERAL VEHICLES FROM THIS DEALERSHIP UNTIL NOW. THE FINANCE DEPT WAS TOTALLY DISHONEST WITH INCLOSING A BUYERS ORDER AND THE CORRECT NUMBERS UPON COMPLETION OF SIGNING THE DOCUMENTS. O UNTIL NOW. THE FINANCE DEPT WAS TOTALLY DISHONEST WITH INCLOSING A BUYERS ORDER AND THE CORRECT NUMBERS UPON COMPLETION OF SIGNING THE DOCUMENTS. ONCE THIS WAS BROUGHT TO THE ATTENTION ON THE FINANCE DEPT AND THE SALES MANAGER (TUNDE) WHICH NEVER RETURNED OUR CALL, THE DOCUMENTS WERE RESUBMITTED 3X BEFORE BEING CORRECT. BECAUSE OF THE DISHONESTY FROM THIS DEALERSHIP AND THE POOR CUSTOMER SERVICE FROM MANAGEMENT WE WILL NOT BE PURCHASING HERE AGAIN. THE SALES MAN JARED TAYLOR WAS THE ONLY PROFESSIONAL INDIVIDUAL THROUGH THE WHOLE PROCESS. More

The driver that came and picked me up from home seemed distracted. He tail gated other carsand He was so distracted that he had to make a hard left turn in the turn around lane that we almost went over t distracted. He tail gated other carsand He was so distracted that he had to make a hard left turn in the turn around lane that we almost went over the curb. More

Very good service and quick as well. Need some food in waiting area for customers Need some food in waiting area for customers More

Alex and Jonathan at clay Cooley were great. They helped me as much as they could and made the buying experience great, would definitely return and suggest people to go. They helped me as much as they could and made the buying experience great, would definitely return and suggest people to go. More

Excellent service from the pre-owned sales and finance departments! Each person I encountered was personable, knowledgable, and helpful! departments! Each person I encountered was personable, knowledgable, and helpful! More