Clay Cooley Ford

I had a flawless thumbs up 👍 experience! Oil change and tire rotation. Service advisors Carol was very courteous and professional, definitely knows her job. Highly recommend service here. Oil change and tire rotation. Service advisors Carol was very courteous and professional, definitely knows her job. Highly recommend service here. More

The service was professional. Team members were helpful. The service department had a great return time on getting my vehicle back to me. Team members were helpful. The service department had a great return time on getting my vehicle back to me. More

A nice showroom, very clean All personnel very friendly I enjoyed having Nick as a salesman I enjoyed having Nick as a salesman More

Great experience here compared to all of the other local dealers to me. Would return without hesitation dealers to me. Would return without hesitation More

Thank you Oscar, He is very professional, friendly and respectful. I will continue to return to that dealership respectful. I will continue to return to that dealership More

They didn't waste my time and Kevin Pryor was great. Thank you. Good things Thank you. Good things More

Loved my experience! !!! Can hardly wait for my next purchase with them. Teresa was phenomenal !!! Can hardly wait for my next purchase with them. Teresa was phenomenal More

First I would like to say is bring back Austin Howell and put him in charge of the service department (IF IT AIN"T BROKE, DON'T FIX IT) instead of aka (THE DESK JOCKEY PENCIL PUSHER ALEC R). At least Mr. and put him in charge of the service department (IF IT AIN"T BROKE, DON'T FIX IT) instead of aka (THE DESK JOCKEY PENCIL PUSHER ALEC R). At least Mr. Howell is more people friendlier and very knowledgeable of FORD products. I been bring 5 different FORD vehicles to this service department since 1992! Another person you should take care of is service technician Chris James, also very knowledgeable (AT LEAST HE OWNS A FORD). So who every is reading this sends it to the right people to get there xxxx together and get ride of the D.J.P.P. Other than that I'm happy with the out come AFTER Mr. Howell and Chris James took over the service of my vehicle and of the relationship I've had in the past with Mr. Howell. Dropped vehicle off for service: 1. 2/14-3/19 not fixed (DJPP still had it) 2. 3/24-3/31 not fixed (DJPP still had it) 3. 4/1-5/5 Chris James and Mr. Howell did what (DJPP) could not do! I WOULD ONLY RECOMMEND THIS SERVICE CENTER AFTER SOME CHANGES AT MANAGEMENT. In closing I give Austin Howell and Chris James 5 STARS and the DJPP, It's not worth my time.... Thank You Dan C. Ford Owner Since 1984 More

Chris was did a great job of having my truck serviced in a timely manner. He gave me an accurate wait time and estimate for the work. I'll be working with Chris again in the future. a timely manner. He gave me an accurate wait time and estimate for the work. I'll be working with Chris again in the future. More

I initially contacted the dealership on April 30th to purchase a 2024 F-250 King Ranch. After some negotiation, we agreed on a price. However, when I asked for a purchase order, they included a $2,500 do purchase a 2024 F-250 King Ranch. After some negotiation, we agreed on a price. However, when I asked for a purchase order, they included a $2,500 down payment that I had never agreed to—just to make the numbers match. I made it clear that I wasn’t okay with that and backed out of the deal. On May 2nd, I called back and offered to buy the vehicle at the original agreed-upon price, without the unauthorized down payment. Instead of honoring the deal, they raised their dealer add-on fee by $3,000. I have documentation to back all of this up if anyone’s interested. I strongly recommend staying away from this dealership—or at the very least, proceed with extreme caution. If you're curious, search their name on Reddit. I’m clearly not the only one who’s had a bad experience. More