Clay Cooley Ford

One of the easiest transactions I have had. Took less than an hour to complete the entire deal. No nonsense, no pressure. I would buy another Ford from them again. Took less than an hour to complete the entire deal. No nonsense, no pressure. I would buy another Ford from them again. More

Jared was very knowledgeable of the F150 truck. He knew my buying history and kept the meeting very relaxed. It’s easy to sit down and talk buying with him.Kevin and Jared helped me find a solutio He knew my buying history and kept the meeting very relaxed. It’s easy to sit down and talk buying with him.Kevin and Jared helped me find a solution of how to purchase my vehicle. More

This dealership is awesome to work with. They will get the deal done no gimmicks. They will get the deal done no gimmicks. More

I had a coupon to get the Works for a good price. In the future the price goes up. The oil change was a quart low.. The tire damage was not detected during the TPS replacement resulting in on overnig In the future the price goes up. The oil change was a quart low.. The tire damage was not detected during the TPS replacement resulting in on overnight flat tire experience. Do you agree my service experience was negative ? More

Always taken care of by Jonathan and kept up to date in a timely manner. timely manner. More

Dealing is more than wonderful. With kindness and facilities from the dealer, the manager German, and the manager of the used department Yassin. I encourage all people to deal with With kindness and facilities from the dealer, the manager German, and the manager of the used department Yassin. I encourage all people to deal with Ford Clay Cooley Arlington Company because it is more than wonderful. More

Jared was great and on top of everything we asked of him. We got what we asked for with great service! We got what we asked for with great service! More

Great job will be back for service nacho did a great job always kept me in inform always kept me in inform More

This dealer recently changed names and hopefully will improve service for Fords and Lincolns. I was a customer of the nearby Don Davis Chrysler dealership now owned by Clay Cooley too, and that dealers improve service for Fords and Lincolns. I was a customer of the nearby Don Davis Chrysler dealership now owned by Clay Cooley too, and that dealership had a much better service department. On this visit for our 2011 Expedition, it spent over a week in the shop, and I had to return 2 more times to wait for the repair to be completed. More

From the day I purchased by SUV from Don Davis Ford the customer service was EXCELLENT. Not so with Clay Cooley Ford. In dealing with Clay Cooley Ford for my oil change and full service (which I paid for customer service was EXCELLENT. Not so with Clay Cooley Ford. In dealing with Clay Cooley Ford for my oil change and full service (which I paid for when I purchased my SUV) I was met with "well, we can't do this or we can't do that". A week later when I called because my horn quit working properly and I needed to get it repaired because the state inspection needed to be done, I was told "we are backed up a week and a half before we can schedule getting your vehicle in" for the warranty work which I paid handsomely for! And once we agreed that I would set up a date today for two weeks from today to bring my vehicle for the "diagnosis", was told that the Diagnosis person would not be able to look at my car on that day! Finally, I told Jonathan Pope I would need to try to find another dealership willing to provide the service Don Davis Ford provided. I was not asking for anything more than I was provided by Don Davis Ford. It was quite a shock to find myself feeling like I had to beg for these things and still didn't get it. I hung up talking to Jonathan Pope and placed a call to another dealership who scheduled picking up my SUV the next morning, kept me informed of the status of my vehicle from the time it left my driveway until it was repaired and returned in one day! That is the service Clay Cooley Ford should have provided and Jonathan Pope should have provided. More