Clay Cooley Ford

Sales associates were very professional. I was not pressured to make any decisions. All of my questions/ concerns were addressed. I had a very positive sales experience. pressured to make any decisions. All of my questions/ concerns were addressed. I had a very positive sales experience. More

I initially went to Don Davis Ford because of a referral. I was given Jason Kramer's name to speak with and initially, the search began for a 2010 Jeep Wrangler Sport, over the phone. After about 2 weeks, I was given Jason Kramer's name to speak with and initially, the search began for a 2010 Jeep Wrangler Sport, over the phone. After about 2 weeks, Jason called me back and we looked at what they had closest to what I was looking for. No luck. Then on that same day, we were made aware (even Jason was unaware initially) that another part of the Don Davis group had ordered what would eventually be my purchase for another customer. When the ordered Jeep came in, the customer didn't want it for some reason and it was for sale again. After speaking over the phone with Jason again, it sounded like this was the Jeep that I was looking for. We made an appointment for the following day (the dealership is over an hour's drive from my home) and my family and I drove to the dealership then to take a look. It should be noted that I am not into driving a great distance just to check out a vehicle that I haven't even seen pictures of, but this did sound like what I wanted and Jason, up to this point, had been very helpful over the phone. Prior to arriving at the dealership on the day of purchase, Jason called and stated that a guy named Corey Hall would be helping me upon my arrival. Once at the dealership, I was met by Corey in the parking lot and not long afterward, Jason came out. Immediately, my whole family felt like we were on a family visit....not buying a car. The test drive was completed by Corey and the decision was made. In short, my family and I walked out of that dealership with the Jeep I had wanted for the price range that I was comfortable with and a smile on our faces. These guys tag teamed the whole experience and not only satisfied me, but my family as well. Jason was the obviously the professor and Corey was the apprentice. They couldn't have made the experience any better. No high pressure, no car sales tactics. To sum it up, less than a week afterward, my family and I received a hand written, non-standardized, non-generic, thank you card from Corey. We have also received phone calls from the management and Corey making sure that everything was still satisfactory. In my 30 plus years of buying cars I've simply never had the buying experience that these guys have offered. I guarantee if and when I buy another vehicle, these guys will get my business. Thanks Don Davis. More

Mark went above and beyond to make sure we were able to buy the Edge that we wanted. We had already done the paperwork on one car and realized it was missing some options we really wanted. He redid the pap buy the Edge that we wanted. We had already done the paperwork on one car and realized it was missing some options we really wanted. He redid the paperwork to enable us to get the best car for us. That is going above and beyond what any other dealership would have done! More

Greg Ford and Angela Cook Addressed my concerns and gave me the solution. Would recommend this service department. I will start taking my vehicles there for service. me the solution. Would recommend this service department. I will start taking my vehicles there for service. More

This is the fourth car we've bought through DDF. They are professional, yet add a personal caring touch. I would highly recommend DDF to anyone I know who needs a car. We were very specific on what we are professional, yet add a personal caring touch. I would highly recommend DDF to anyone I know who needs a car. We were very specific on what we wanted and they filled our "wish-list" to the letter. We were pleased with the speed in which they found our perfect car and the speed in which we were processed and walked out with our brand new car. We really appreciate everyone at DDF, from the sales team to the make-ready department. Yea, DDF. Thank you. More

I was referred to the general manager directly. He arranged to have a salesman meet me to explain every feature of the new Explorer I was interested in. When I decided to buy it, both the general man arranged to have a salesman meet me to explain every feature of the new Explorer I was interested in. When I decided to buy it, both the general manager and salesman met with me and expedited the paperwork necessary to buy the car and do the financing. I do not have the name of the finance manager that I worked with, but he was very friendly and fast. The last time I bought an Explorer at a different Ford dealer, the entire process took several hours. At Don Davis, the emphasis was on making sure I knew all the features of the vehicle and had all my questions answered, but also on getting me in and out as quickly as they could. I was very impressed. More

My sales person was very knowledgeable and able to answer all my questions. My finance person was the best and worked hard to provide the information necessary to meet my needs. all my questions. My finance person was the best and worked hard to provide the information necessary to meet my needs. More

I have told everyone I know what a great day it was going to this dealership. Friendly, considerate people who made buying a new car a great experience. Thanks to all at Don Davis! to this dealership. Friendly, considerate people who made buying a new car a great experience. Thanks to all at Don Davis! More

Don Davis was awesome when we bought our new Flex. Our salesman Will Clark showed me exactly what I wanted to look at and knew all about the vehicle. There was no back and forth, they gave us a fair pric salesman Will Clark showed me exactly what I wanted to look at and knew all about the vehicle. There was no back and forth, they gave us a fair price and a good return on our trade-in. Burl was able to get us awesome financing and do it all in a quick amount of time. This was the best car buying experience that we have ever had. We recommend Don Davis to everyone! More

I've bought two cars for personal use in the last 12 years. Strangely enough both happened to be from Don Davis of Arlington TX. I don't know exactly what's in the water there but they do seem to attr years. Strangely enough both happened to be from Don Davis of Arlington TX. I don't know exactly what's in the water there but they do seem to attract a quality staff. Andrew was the perfect salesman. My son and I are, to put it gently, kind of insane and that tends to put some people off. Earlier in the day we visited another dealership in the area and walked around for 20 minutes before anybody approached us. When we started looking at Don Davis the perfect amount of time lapsed before a salesman approached us (more about him in a minute). By 'perfect' amount of time I mean I didn't feel like I was being descended upon just for glancing at the pretty cars but I also didn't feel like I was being ignored (unlike that OTHER dealership). Andrew came out, took a while to get to know us, carefully assessed our needs and wants, and busted his ASS to find a car that fit all of our requirements. Even when he knew we weren't buying that day he took us out on a drive in a demo to show me the neat toys that Ford has come out with since the stone age. He tried through the week to come up with a car that was palatable for us and when we left turned him and switched our wants from a convertible (lack of communication between Squid and I) to a coupe he handled it with aplomb. In fact I actually felt bad because I felt like I was jerking him around. Andrew rolled through it with a 'no problem' attitude. So we come to Thursday and the other dealership offered me a 'very special low price' for a car that was 'allright' but not 'it' for us. I called Andrew on Friday and asked him what he could do and VIOLA!!! He not only found me a car that would do but one that should be outlawed in 52 states or at least come with a parental warning label. He was with us through the entire process and even followed us home so we could drop off our old Mustang and took us back to pick up our new one after his normal working day was done. Don Davis I don't know what you're paying this guy but it ain't enough. A word on the rest of the staff. Sales manager Dirk Sauerwein: It's obvious you know how to put a staff of pros together. You were around just enough but not too much to make me feel like you were hovering. I also think it's damn decent of you to make sure the cars get their tires rotated regularly. Most sales managers wouldn't think of that. Pure genius ;) To the finance guys, sorry I don't have your cards and my memory for names is subzero, but it was a pleasure and thanks for putting up with us and our almost endless supply of off color jokes. I'm still wondering about the pulling up the Vincent thing. That's totally new in my car buying experience but these days you can't be too careful. Semper Fi dude. All in all I'm totally pleased and had so much fun I wish I had the funds to buy a new car every week. It was a blast guys. If you ever need a comedy team to come in and get the customers excited give us a call.. Service like this is one of the reasons I'm a Ford guy. More