Clay Cooley Ford

I came in for an oil change and they charge me for a 6cylinder oil change when my truck is a v4 and had the nerve to say why didn’t I say anything.. it’s not my job to say.. Also, I’m not even sure t 6cylinder oil change when my truck is a v4 and had the nerve to say why didn’t I say anything.. it’s not my job to say.. Also, I’m not even sure they even changed the oil, the oil gauge wasn’t reset. Probably the worst place I’ve ever been! More

I’d like to thank you the kind employees here for correcting an issue and fixing it in a very professional and timely manner! Communication was very on point! correcting an issue and fixing it in a very professional and timely manner! Communication was very on point! More

Fast friendly service Service rep gave me his cell phone # Vehicle clean no problems Good job phone # Vehicle clean no problems Good job More

Jared and the rest of the Clay Cooley team provided us the best experience we have ever had buying a vehicle. the best experience we have ever had buying a vehicle. More

Gimmicky , Shady , Do not try to finance with them. All 4 tired different, no run flat , no jack All 4 tired different, no run flat , no jack More

Great dealership. Never really have complaints. Just go to service. They are great. Nacho is the best service employee. Never really have complaints. Just go to service. They are great. Nacho is the best service employee. More

Thanks for the service. it was fast, easy and efficient. We will be coming back it was fast, easy and efficient. We will be coming back More

Teresa was easy to work with and was very helpful with the whole truck buying process.. the whole truck buying process.. More

Alex was very friendly, so I don’t blame him for what I am about to say its a 2 star against your mechanics dept and my truck 36k so-called bumper to bumper insurance I purchased, which I am already having am about to say its a 2 star against your mechanics dept and my truck 36k so-called bumper to bumper insurance I purchased, which I am already having to use due to the probably evaporator and they said its not a bumper to bumper insurance I purchased by Ally. We couldn’t get the bed cover done upon purchased, but worked that out later. I was satisfied, but it was inconvenient for me and the gas + time it took me to do it. Now, the truck has a smelly cab coming from the vent. Ford in Denver thinks it may be the evaporator. Now, Ally insurance wont cover it until they can prove it, which means I have to pay to get it taken apart and have to rent a car for multiple days to check it out… now, if it is NOT the evaporator inside the cab (Filter doesn’t appear to be changed, so we have to do that too). Then, I have to pay the hourly rate which is over $230 per hour. If it IS the evaporator that is dirtying the cab filter, the Ally insurance will only pay $159 per hour. I have to pay the balance. I haven’t even had the truck for a month before all these things came to light. Your mechanics could have corrected this… but did not. Also, I was told the insurance WAS bumper to bumper… but, it was not per Ally insurance. More

I was greeted with a smile as soon as I walked in, and from there the experience was great. I didn’t feel like they were playing any games, and that I got a fair deal. from there the experience was great. I didn’t feel like they were playing any games, and that I got a fair deal. More