Clay Cooley Ford - Service Center

Professional, Knowledgeable, and Understanding. My purchase and maintenance are always such a pleasant experience. Walt was an exceptional salesman and Billy makes the maintenance process flawless. purchase and maintenance are always such a pleasant experience. Walt was an exceptional salesman and Billy makes the maintenance process flawless. More

Have had good experience with them Service was okay, they are slow but do good work, freindley. Service advisor friendly and kind and tries to take care of you. Would recommend them Service was okay, they are slow but do good work, freindley. Service advisor friendly and kind and tries to take care of you. Would recommend them More

For it to take 2 hours and 40 min to get a oil change and tire rotation . I was the first person in line at 7am the service advisor never to told me his name and never came to check with me to tell me about tire rotation . I was the first person in line at 7am the service advisor never to told me his name and never came to check with me to tell me about my car. This is the worst service I have ever had at this dealership. More

Asked for Oil Change, inspection, check out noise from back seat and fix or do scheduled maintenance on anything covered under Maintenance Lease Agreement & courtesy wash! Got a call it would be $99 to c back seat and fix or do scheduled maintenance on anything covered under Maintenance Lease Agreement & courtesy wash! Got a call it would be $99 to check noise but if warranty work no charge, I passed! Went to pick up car & bill was $672, I was in shock! Did scheduled service stuff that they claim was not under program(think they are wrong). Refused to for anything besides Inspection & service manager approved! Brought me car as filthy as I brought it in—no courtesy wash—never going back & I have 2 Lincoln’s!!! More

My service person was Samer Rashid. He took David’s place when David got a promotion, and didn’t pass my recall appt to anyone. Samer handled my job in record time! when David got a promotion, and didn’t pass my recall appt to anyone. Samer handled my job in record time! More

My truck was in and out in a timely manner. I was very pleased with the out come again Thank you so so very much pleased with the out come again Thank you so so very much More

Job well done Don Davis Ford dealership continually does a good job when servicing my vehicle. All your employees that I have dealt with have pleasant attitudes an Don Davis Ford dealership continually does a good job when servicing my vehicle. All your employees that I have dealt with have pleasant attitudes and are a pleasure to do business with. More

Great service, friendly and professional people. Great dealership. Have been going to Don Davis since 1975, and bought cars. My wife, myself, and 3 of my grown kids have their cars from Don Davis. Great dealership. Have been going to Don Davis since 1975, and bought cars. My wife, myself, and 3 of my grown kids have their cars from Don Davis. More

Samer was very professional and informative. He stepped in when my service agent was too busy to even introduce himself. I waited 15 minutes before Samer stepped in to help. I give Samer 5 stars. in when my service agent was too busy to even introduce himself. I waited 15 minutes before Samer stepped in to help. I give Samer 5 stars. More

No Communication! Waited over 2 weeks for a response and heard nothing. I then made 2 phone calls and left messages to return and advise status. Waited another week a Waited over 2 weeks for a response and heard nothing. I then made 2 phone calls and left messages to return and advise status. Waited another week and called and left another message and followed up with an email with no response to either. I did not get a response until a called wanting to speak with someone over the service department. This was a company vehicle with high miles that we finally decided not to fix and just replace. If replaced with a Ford, we will be looking for a different dealership to use for service. More