2,095 Reviews of Clay Cooley Ford - Service Center
I received excellent service as a walk in customer. I I received excellent service as a walk in customer. I was on an extended work assignment in this area and my car needed routine service. Larry Dav I received excellent service as a walk in customer. I was on an extended work assignment in this area and my car needed routine service. Larry Davis, Service Advisor was professional yet friendly and thorough. I recommend Don Davis dealership to service needs. More
Waste of time I will never return to this dealership again. The main reason I brought my vehicle in wasn't even fixed. And when I tried to show the service person h I will never return to this dealership again. The main reason I brought my vehicle in wasn't even fixed. And when I tried to show the service person he argued and told me it was working fine when the technician checked it. Which is a complete lie since the USB port hadn't worked in MONTHS! He then had me drive my car back to the service bay so the technician could show me that it worked.....and of course it STILL DID NOT! I also got the papers back of what they did and it said I had a nail in my tire. Never in the week they had my car did anyone bother to call and ask if I might want the tire fixed while it was there. More
We came in for service, but left with a new car! Larry Hinton really helped us out with both of our purchases. I was upside down on my last 2 cars and now I'm not. Thanks, Larry! Hinton really helped us out with both of our purchases. I was upside down on my last 2 cars and now I'm not. Thanks, Larry! More
Terrible, slow service. If you have 3 1/2 hours for an oil change, this is the place. No managers working on a Friday afternoon to handle the situation either. Great planning from an even better service d oil change, this is the place. No managers working on a Friday afternoon to handle the situation either. Great planning from an even better service department! More
Quick and attentive Don Davis service department fixed a minor warranty issue quickly and permanently. Good purchase experience although it was a bit drawn out. Will co Don Davis service department fixed a minor warranty issue quickly and permanently. Good purchase experience although it was a bit drawn out. Will continue to have vehicle serviced here. More
Larry in service took very good care of me and my concerns everything was fixed but the bluetooth waiting on corporate for fix and soon concerns everything was fixed but the bluetooth waiting on corporate for fix and soon More
Scheduled a warranty appointment for Thursday, checked the vehicle in after noon on Wednesday anticipating possible inclement weather Thursday morning, and the repair work was completed Wednesday evening. the vehicle in after noon on Wednesday anticipating possible inclement weather Thursday morning, and the repair work was completed Wednesday evening. More
Customer Service The only problem with service is keeping the customer informed about their car, when they tell the customer something, and dont tell the customer a The only problem with service is keeping the customer informed about their car, when they tell the customer something, and dont tell the customer and the service rep wont return many calls. In my book and if he worked for me, he would be needing a new job somewhere and not in service. More