Clay Cooley Ford - Service Center

Completed before promised with friendly service Steven was quick to meet me upon my arrival. Jonathan was my very friendly service representative. The work was completed ahead of time - I think th Steven was quick to meet me upon my arrival. Jonathan was my very friendly service representative. The work was completed ahead of time - I think this is his goal on every job. Ishmael and Gus were quick to answer my questions while I looked at the new cars during my wait. Jessica quickly checked my out and I was on my way. The service was at the level promised when I bought my car less than two years ago. More

2016 MKC they was very attentive to my needs for my car and also checked everything. My battery was bad and they replaced it because it was covered under warr they was very attentive to my needs for my car and also checked everything. My battery was bad and they replaced it because it was covered under warranty. More

Twenty five words Steve Lynn was fantastic, great customer service skills and very knowledgeable. The twenty five word requirement for my review is not acceptable when Steve Lynn was fantastic, great customer service skills and very knowledgeable. The twenty five word requirement for my review is not acceptable when I can say what I need in eleven. More

Recall to change out the charging cord for a Fusion Energi Had to make 2 trips when with a little planning and communication could have been one 15 minute job. A tool used to remove the foam was left on upper Had to make 2 trips when with a little planning and communication could have been one 15 minute job. A tool used to remove the foam was left on upper lip of the trunk opening in the rubber gasket groove. More

Awful, wont be back Over priced, takes too long and always have to come back because it’s not right the first time. When my lease is up, I am returning my vehicle and goi Over priced, takes too long and always have to come back because it’s not right the first time. When my lease is up, I am returning my vehicle and going elsewhere, the service dept is going to ruin the dealership. More

Two hours should be time enough for "the works" service. See above...value seems good for this service...pro active to update any issues and "recall" items and to preempt any problems that could lead to perf See above...value seems good for this service...pro active to update any issues and "recall" items and to preempt any problems that could lead to performance of car down the road. More

Vehicle service Mr Lynn was very helpful, had my vehicle scheduled for service, therefore I did not have to wait very long, he introduced me to the casher, ( Who's na Mr Lynn was very helpful, had my vehicle scheduled for service, therefore I did not have to wait very long, he introduced me to the casher, ( Who's name I have forgotten ) she was very courteous, and polite. With employees like this it is a pleasure doing business at Don Davis Lincoln. More

Tint replacement It was a good experience, I had some window tint replaced and state inspection. Total time was about 4 1/2 hours. But it was all good! It was a good experience, I had some window tint replaced and state inspection. Total time was about 4 1/2 hours. But it was all good! More

Car Battery Issue The service was great! They diagnosed the problem and they replaced the battery, all in one day. I had no issues. The warranty covered everything. The The service was great! They diagnosed the problem and they replaced the battery, all in one day. I had no issues. The warranty covered everything. The service advisor was courteous. More

Not satisfied Bad battery on a 2016 Lincoln MKX. 18 months old and told I had too many miles on car for battery to be covered. Never had a judgment made on a bat Bad battery on a 2016 Lincoln MKX. 18 months old and told I had too many miles on car for battery to be covered. Never had a judgment made on a battery based on mileage. Purchased car new November 2016. More