Back

Clay Cooley Ford - Service Center

Arlington, TX

4.2
2,158 Reviews

2,158 Reviews of Clay Cooley Ford - Service Center

Sort by
January 04, 2025

Work required performed well and quickly service bill ready in record time all personnel involved very helpful More

by reynoldsjames1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
January 04, 2025

I was impressed with the speed of service. The cost not so much, but Ellie Ibarra looked for savings coupons(without asking) which impressed me and softened the blow... Thank you Ellie. More

by mikied1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellie Ibarra
January 03, 2025

At Clay Cooley Ford, services are so professional . My service manager Robert Gracias was amazing since day one up to the pick up day More

by Noe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gracias
December 30, 2024

Good at meeting the needs of customers and see if everything is taking care of More

by clewelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
December 28, 2024

1st oil change for my Ford Maverick! Great experience when driving up to be greeted and have the maintenance performed and contacted in completion with the online communication More

by campos71192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastasio Ortega?
December 28, 2024

My first oil change on the 2024 Mustang GT I bought from the dealership went perfectly. I'm glad I bought the Car Care package to get the pickup and drop off service so I don't need to leave the office to t More

by beastcoins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Pryor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

This was a quick in and out for an oil change. Looking forward to the next round and the great arrive here. More

by MICHAELLCLIFTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dora
December 24, 2024

This is the worst dealership I have ever dealt with. I will never purchase anything from you again More

by amccutchen371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yasseen Malas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

No urgency, very expensive, do not fulfill promises, things get taken from your car. Services do not match Ford's scheduled maintenance schedule. More

by VSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Butler, Marc Prestwood, Shannon Burris
December 23, 2024

Alec really did a great job figuring out what was wrong. Took a little longer than expected but I feel like the repair was done correctly. More

by mblawman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec
...
21
...