2,095 Reviews of Clay Cooley Ford - Service Center
I have to say Marcy in service was amazing and so was Martha in parts, they both went beyond to make thing’s right. This was the first time in all the years that I didn’t feel like a number. Martha in parts, they both went beyond to make thing’s right. This was the first time in all the years that I didn’t feel like a number. More
Don Davis Ford has an extra-ordinary general manager. He personally interveined into several problems and solved them expeditiously. He personally interveined into several problems and solved them expeditiously. More
I leased my Lincoln in 2019; then purchased it last year. It has been a pleasure to drive. When it has been necessary to take it to Don Davis, I have had very good service. Thank you Lucy Thompson It has been a pleasure to drive. When it has been necessary to take it to Don Davis, I have had very good service. Thank you Lucy Thompson More
I've always had good experiences in the past, but this last time was not the best experience. I asked if the courtesy car could drop me off as I had things I needed to do. I was told it would be maybe 30 last time was not the best experience. I asked if the courtesy car could drop me off as I had things I needed to do. I was told it would be maybe 30 minutes and to sit on the bench out front. After an hour and a half I asked another employee about the courtesy car and they got it immediately. Then when I go to pick up my truck. I pay, get my keys, but my truck is nowhere in sight. Had to be retrieved in the back. It seemed as if none of the service advisors care about doing their job. Gives me second thoughts on returning in the future. More
Everything went well. Did not like the wait. Although I understand lunch time. Next time I will come earlier in the morning. Did not like the wait. Although I understand lunch time. Next time I will come earlier in the morning. More
Great service! We were able to do most of the transaction on line. Met the guy halfway to Arlington to pick it up. I have bought many new vehicles and this was the We were able to do most of the transaction on line. Met the guy halfway to Arlington to pick it up. I have bought many new vehicles and this was the smoothest transaction ever! More