Clay Cooley Ford - Service Center

This was the easiest dealership I have worked with. I was in and out Great service and they know they’re stuff. I was in and out Great service and they know they’re stuff. More

They performed the service great and got me out faster than I expected as they always do. than I expected as they always do. More

Great job with customer service representative. I had points I could use for a discount. I had points I could use for a discount. More

I purchased a used Mustang from Salesman Kevin Pryor. The entire purchasing process was seamless and the staff was professional and personable. I stated upfront I did not want to be hassled or pressure The entire purchasing process was seamless and the staff was professional and personable. I stated upfront I did not want to be hassled or pressured during the process. Neither occurred. The reason I gave four stars instead of five, was the amount of miscommunication between the sales department and service department. There were several promises to me that took weeks to come to fruition. The miscommunication caused several unproductive visits and hours spent at the dealership, after my purchase. In the end, Salesman Kevin Pryor, Used Car Manager Yasseen Malas, Financial Director Ryan Butler, Parts and Service Manager Austin Howell deserve praise for their diligence and persistence to complete a sale and for going above and beyond to make sure I was satisfied. If I had gone to another dealership, I would not have been taken care of like I was at Don Davis Ford. More

This dealership took good care of my car. Well spoken staff that made me feel safe to leave my car to. I did feel extremely disappointed, not being able to get a loaner and having to pay Well spoken staff that made me feel safe to leave my car to. I did feel extremely disappointed, not being able to get a loaner and having to pay out-of-pocket for rental car that I was sent to. More

She is a good listener, is efficient, knowledgeable and informative. She kept me informed throughout the process. informative. She kept me informed throughout the process. More

Very friendly and fast customer service experience,. Kay Bledsaw greeted me very politely. gave me apporximate ETA for job to be done. service tokk shorter than I exprected. Kay Bledsaw greeted me very politely. gave me apporximate ETA for job to be done. service tokk shorter than I exprected. More

I believe the service has improved since 2020-2021. i had stopped bringing my car to Don Davis because the service level declined. the service i received on Saturday, 08/12 was good. thanks! i had stopped bringing my car to Don Davis because the service level declined. the service i received on Saturday, 08/12 was good. thanks! More

Took over 2 hours for an oil change. Was told 1-1.5 hr, which is already ridiculous during the middle of the week. Was told 1-1.5 hr, which is already ridiculous during the middle of the week. More

This dealership does a perfect job every time I visit. It's the only places I trust to buy and service my vehicles. It's the only places I trust to buy and service my vehicles. More