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Clay Cooley Genesis of Mesquite

Mesquite, TX

Overview
Employees
Reviews
Vehicles
4.6
46 Reviews
Genesis of Mesquite in Mesquite, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 469-221-5250. If you don't see a particular vehicle, click on Vehicle Finder and complete the form. We will gladly inform you when a matching car arrives. If you'd like to see a vehicle in person, click on Dealership Directions for step-by-step driving instructions to our site, or give us a call. We look forward to serving you!
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16160 Lyndon B Johnson Freeway

Mesquite, TX

75150

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Showing 46 reviews

October 04, 2025

The problem was not fixed and I advised them but didn’t look at but told me to wait More

by cedb2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
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Oct 05, 2025 -

Clay Cooley Genesis of Mesquite responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 04, 2025

Dealership has a very clean and modern design. Service department has a lot to be desired very critical mistakes made several times from vehicle being damaged and the damage not being corrected pr More

by rdhgjh1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tori, Terry, Steve, Clay
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Oct 07, 2025 -

Clay Cooley Genesis of Mesquite responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 29, 2025

We are very pleased and satisfied with Genesis of Mesquite. We were treated and greeted was exceptional!! From the sales team, to the service team you couldn't have ask for a nicer group of folks. So More

by Tmckamie62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman: Troy Cowart...Management...Farah Amdani; General Manager..Terry Crowhurst; Finance..Ryan Butler; Service..Clay Vestal
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Sep 29, 2025 -

Clay Cooley Genesis of Mesquite responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 28, 2025

Great service, pleasure to work with Took care of needs Would highly recommend Would deal with again More

by CDUNN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori
Print
Sep 28, 2025 -

Clay Cooley Genesis of Mesquite responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Genesis Of Mesquite. We look forward to having you as one of our valued customers for many more years to come!

September 23, 2025

In addition to the regular maintenance, I asked that another concern be looked at, I received a call that my vehicle was ready for delivery and was told that they didn’t identify a problem with the wire More

by mcintoshbrenda
Recommend Dealer
Yes
Employees Worked With
Clay x2726
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Sep 23, 2025 -

Clay Cooley Genesis of Mesquite responded

Brenda, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

September 23, 2025

New dealership with courteous and patient sales team. Quick and efficient buying process allowed me to get the Genesis model I wanted. Recommended! More

by tex44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faraz, Christian, Ryan
Print
Sep 23, 2025 -

Clay Cooley Genesis of Mesquite responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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