Clay Cooley Hyundai of Dallas

SOUTHERN HOSPITALITY As mentioned previously in this survey, we were courteously met by Tim Brainerd who was very knowledgeable and courteous. The Showroom was beautiful As mentioned previously in this survey, we were courteously met by Tim Brainerd who was very knowledgeable and courteous. The Showroom was beautiful and sparkling clean. My husband went with Tim into the Service Department and was very impressed with its cleanliness. More

Excellent Staff Ward in Finance is great! He was very helpful with shopping my loan to find the best interest rate possible. I would definitely recommend Bob Stalling Ward in Finance is great! He was very helpful with shopping my loan to find the best interest rate possible. I would definitely recommend Bob Stalling for your next vehicle purchase. More

Simply Put--AWESOME Experience!!! I called the dealership and inquired about a specific 2018 Genesis Sport. Matthew Merrell (my awesome salesman) said it was just put on the dealership I called the dealership and inquired about a specific 2018 Genesis Sport. Matthew Merrell (my awesome salesman) said it was just put on the dealership floor two days ago but he'd gladly pull it out, and it was sitting in the parking lot when I arrived. Less than 2 minutes after my arrival we hit the road. TEST DRIVE: most dealerships pressure you into going on their short 2-4 mile numb route where you can't get a true feel for what you want (I've also experienced this at motorcycle dealerships). Matthew had none of that...he simply told me to drive it until I was ready to head back. I was shocked, surprised, and gladly settled into the car. Note: if he or any other salesperson took me on a "standard" pre-selected route then I would not have bought the car--period. I informed Matthew that I wanted to hit the highway and a bad bumpy road; he obliged and we took our time. PRICE: Matthew knew my price point and met it without the standard & time consuming "let me check with my boss" syndrome. I hate that! OVERALL: this was by far the easiest and fastest car purchase I've ever made, and I'd be dumb not to go to Bob Stallings Genesis first for my next purchase. More

Blue Link Does my 2018 Sonata SE have Blue Link? I have no idea. I visited the website but it was not clear. Also, the car was not detailed and it's too late to Does my 2018 Sonata SE have Blue Link? I have no idea. I visited the website but it was not clear. Also, the car was not detailed and it's too late to go back. More

Another satisfied customer Never before have I established a relationship with an auto dealership that was so positive. From my car purchases to the service appointments, Bob St Never before have I established a relationship with an auto dealership that was so positive. From my car purchases to the service appointments, Bob Stallings Hyundai truly makes me feel a part of their family. Being greeted by Mr. Stallings himself is an added treat that doesn't happen at a dealership. Thank you, Bob Stallings Hyundai for a consistently positive experience at your dealership. More

Great CAR BUYING EXPERIENCE I have owned one Honda Accord and two Honda Civics in the last fifteen years. I ventured in 2013 and bought my first Hyundai Elantra. The car has a I have owned one Honda Accord and two Honda Civics in the last fifteen years. I ventured in 2013 and bought my first Hyundai Elantra. The car has a great look and we have not had any issues with it to date. I just bought a 2018 Hyundai Elantra from Bob Stallings Hyundai in Dallas, Texas. I actually live in the Colorado Springs, CO area but no one could touch the sales service or the deal I got at Bob Stallings Hyundai. They shot me straight and didn't waste any of my time. DT was hands down, the best sales representative I have dealt with in 20 years. Professionalism is one of my top priorities. I retired from an organization that lives and dies by professionalism. The United States Marine Corps. Thank you Bob Stallings and Semper Fi, Len Arias USMC Ret. More

First new car Jessica was amazing, professional and very straight forward she went beyond the extra mile to make this possible and personally couldn’t thank her eno Jessica was amazing, professional and very straight forward she went beyond the extra mile to make this possible and personally couldn’t thank her enough! We love our new car and Jessica is the one to thank! More

excellent service A great way to get a great car at a good value! Bob Stallings dealership treated us like royalty and took care of all our needs. Very happy with all t A great way to get a great car at a good value! Bob Stallings dealership treated us like royalty and took care of all our needs. Very happy with all the staff, and especially Johnathan Johnson he was a delight to work with! More

Poor service Was interested in a used car that I saw online. Reached out to them with specific questions and details only to get automated response (from Denisse) Was interested in a used car that I saw online. Reached out to them with specific questions and details only to get automated response (from Denisse) and promises of a sales person (Khalu) that would follow up with me. I reminded Denisse that she stated that she would have Khalu and her sales manager follow up with my inquiry. A week later, I received a generic email from Khalu. Didn't even bother to address my pricing inquiry. Customer service and gaining my business was obviously not a priority. Seems like it should be when there are so many competing dealerships in the metroplex. Most others (even in Round Rock) provided genuine responses within the same day. More

Aweaome experience Mr. Salazar and Mr. Jones were very knowledgeable, courteous, and overall awesome. I will definitely come back and recommend anyone that I know to go Mr. Salazar and Mr. Jones were very knowledgeable, courteous, and overall awesome. I will definitely come back and recommend anyone that I know to go to Bob Stallings so that they may experience the awsomeness that those guys are bringing to the buying experience. More