Clay Cooley Hyundai of Dallas

Poor service department I'd urge anyone thinking of doing business with these guys to use extreme caution. After a run in with a pole of my carport I was in need of a new dr I'd urge anyone thinking of doing business with these guys to use extreme caution. After a run in with a pole of my carport I was in need of a new driver side side mirror. I usually get my car serviced at freeman hyundai, but have gotten a little frustrated saying no to them repeatedly on all their upsells they continually push. I call up bob stallings and get transferred multiple times to multiple people to voice mails and hung up on. On my third call I finally get in touch with someone that seems to have any clue what they are talking about. I get quoted south of 400 for parts, labor, and paint for the mirror. I agree. This is a Monday. Guy says the mirror will be in wed and will be painted by Thursday. Come Friday, I still haven't received a call. I call them, after multiple transfers some guy tells me the mirror is already and I make an appointment. I get there Tuesday, wait around for over 2 hours and then get told they never painted the mirror, but they did wash my car for me(big fricking deal). Pissed off, I go home. I come back the following Saturday, spend an hour there and they finally finish the work. They bill me over 450 for the entirety. In my experience, when a business messes us they usually offer discounts as opposed to raising prices. All this hassle,waste of time and money for a silly little side mirror. I can't imagine doing business with these guys for major car work or for buying a new car. I will not be coming back. More

Arieal Hawkins An amazing staff. I'm satisfied with my car! Courtney has great customer service. He took the time out to find my car. Also Mr. Jones was very efficie An amazing staff. I'm satisfied with my car! Courtney has great customer service. He took the time out to find my car. Also Mr. Jones was very efficient with the financial service about my car. More

No pressure Professionalism you cannot ask for a better experience when purchasing a new car. Bob Stallings Hyundai was extremely professional and respected our wants and desires you cannot ask for a better experience when purchasing a new car. Bob Stallings Hyundai was extremely professional and respected our wants and desires. There was no high pressure selling. we had a car and package in mind and Tim Brainerd found us that vehicle (+ a little extra) at the right price. More

Great service Customer service was great, I was greeted as soon as I walked through the door. Everybody explained the process, and were completely excited about my Customer service was great, I was greeted as soon as I walked through the door. Everybody explained the process, and were completely excited about my new purchase. Atmosphere, and environment were great. I would definitely recommend bob stallings. More

Excellent Survey No problems, great service, Mr. Tim Brainard provided great customer service. Mr. Brainard explained everything to me, offered water. Let me test driv No problems, great service, Mr. Tim Brainard provided great customer service. Mr. Brainard explained everything to me, offered water. Let me test drive the car the day before buying it. While waiting on Finance, Mr. Brainard continued to check on me asking if I was alright. More

Time consuming It took over four hours once we knew what we wanted. Other staff was no help. It was also hard to get a price. I would not recommend to anyone. It took over four hours once we knew what we wanted. Other staff was no help. It was also hard to get a price. I would not recommend to anyone. More

Excellent experience Thank you for 2017 Hyundai Sonata. Love the car. Staff were very informative, kind, friendly, and knowledgeable. Thank you for the service you have pr Thank you for 2017 Hyundai Sonata. Love the car. Staff were very informative, kind, friendly, and knowledgeable. Thank you for the service you have provided!! More

Best car experience Purchased Hyundai Ioniq Limited. Had a rock chip in windshield. Since car was new it was difficult to get new windshield. They got it taken care of ev Purchased Hyundai Ioniq Limited. Had a rock chip in windshield. Since car was new it was difficult to get new windshield. They got it taken care of even though problems arised. Tgey kept me well informed at all times. More

Great Service! Experience was easy and no hassle at all! Loved it! Will be referring others to this dealership! Julian was informative and really worked to get us in Experience was easy and no hassle at all! Loved it! Will be referring others to this dealership! Julian was informative and really worked to get us in the car we wanted. More

Fast and friendly I got my car process took about 2 hours from start to finish. Ward and Gary were great. Pricing,quality,friendly and i wasnt there all day...Thanks Gu I got my car process took about 2 hours from start to finish. Ward and Gary were great. Pricing,quality,friendly and i wasnt there all day...Thanks Guys! More