Clay Cooley Hyundai of Rockwall

Great friendly staff that took care of my needs and went above and beyond. Thank you again. above and beyond. Thank you again. More

Most of the transaction on the phone were positive. However when I arrived at the dealership there was an extra $1500 dealer prep fee added even though this was not quoted to me on the phone when I inq However when I arrived at the dealership there was an extra $1500 dealer prep fee added even though this was not quoted to me on the phone when I inquired about the out the door price. I negotiated down to $500 just to be able to get my car and drive an hour back home. I later saw that the prep wasn’t thorough as there was a sticky red liquid on a back seat and wrap still around the rear seat belts and their website even stated that unlike other dealers they NEVER have dealer add one, etc. I love the car and most of my interactions but believe I was not treated per their own guarantee with this extra fee I reached out to the dealer manager about this and never heard back. I consider this poor service. My wife will likely also get a genesis but we wouldn’t return to this dealer as I can’t trust their oral quote More

I stopped by to get my car washed because I was unable to have it washed at my most recent service. My car was taken right away and returned clean in 10 minutes. As always, Clay Cooley provided excellent ser have it washed at my most recent service. My car was taken right away and returned clean in 10 minutes. As always, Clay Cooley provided excellent service as well as caring about their customers. More

Abraham was great. Very knowledgeable and respectful - And patient with me answering all my detailed questions. Very knowledgeable and respectful - And patient with me answering all my detailed questions. More

Abraham was very knowledgeable and helpful with my purchase experience. He was very polite while waiting on my wife and I purchase experience. He was very polite while waiting on my wife and I More

They were very helpful and fair with getting me a car at a good price a good price More

Easy to get an appointment they were quick to do the work and had me in a loaner until they were done with my suv. and had me in a loaner until they were done with my suv. More

She was very friendly and knowledgeable. Made my appointment very smooth comfortable. I look forward to asking for her services again on my next visit! Made my appointment very smooth comfortable. I look forward to asking for her services again on my next visit! More

I made an appointment for recall Work. When I got there, they told me there was no solution for the recall so not sure why the appointment was made decided while I was there. I’ll get my t When I got there, they told me there was no solution for the recall so not sure why the appointment was made decided while I was there. I’ll get my tires rotated and they did all their inspection and said all I need it was brakes. When in fact, I need new tires and windshield wiper blades. I was gonna get all that done the same day but I don’t know that I can trust their service at this point so I took my business somewhere else. More

Very pleasant facility to work with. I bought a used car, and had some issues with the a/c they fixed the A/c without cost to me, as they had previously inspected it and stated it was wo I bought a used car, and had some issues with the a/c they fixed the A/c without cost to me, as they had previously inspected it and stated it was working. They put in a new compressor. I have a brand new a/c System now. Very happy customer. More