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Clay Cooley Hyundai of Rockwall
Rockwall, TX
767 Reviews
Clay Cooley Hyundai of Rockwall is your premier destination for new Hyundais in Rockwall. Our Rockwall dealership carries an impressive selection of new and pre-owned cars, crossovers, and SUVs for you to choose from. We are conveniently located near Dallas in Rockwall at 1540 I-30 East. Visit us today to trade in your current vehicle for a new or pre-owned Hyundai.
Clay Cooley Hyundai of Rockwall provides quality Hyundai maintenance and repairs to customers around the Dallas Metroplex. Our service technicians are expertly trained to keep your vehicle running like new for years to come. Conveniently schedule your service online today, or order from our selection of OEM Hyundai parts for self service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 AM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 767 reviews
January 24, 2019
great salesman eric tharp is one in a million and the best salesman you could ever want,he goes out of his way for customers and delivers more than expected eric tharp is one in a million and the best salesman you could ever want,he goes out of his way for customers and delivers more than expected More
by dustnthwind
Employees Worked With
Eric Tharp
January 24, 2019
Best car buying experience! If anyone is not only looking for a great deal on a new vehicle, but also looking to be treated with respect through the whole process, Clay Clooney i If anyone is not only looking for a great deal on a new vehicle, but also looking to be treated with respect through the whole process, Clay Clooney is the place to go. Corey Wurmlinger was my sales rep and he went above and beyond to make sure everything was done right. I have purchased many cars and trucks and this was by far the best experience I have had with a dealer. Hands down top notch! More
by Khart0510
Employees Worked With
Corey Wurmlinger
January 24, 2019
Amazing Customer Service!! Came in window shopping as my current car (Honda) is on the way out and I’ve heard good things about Hyundai. I was quickly greeted by Alex, who went Came in window shopping as my current car (Honda) is on the way out and I’ve heard good things about Hyundai. I was quickly greeted by Alex, who went out of his way to get me water and some coffee. He understood that while I am interested in buying a new car eventually, now wasn’t the right time and I really was just looking. Despite knowing that I was not going to buy, he still went above and beyond to educate me on the different model of cars and what would be best for me given my commute and planned usage of the car. Once I’m ready to purchase I will be heading right back to Alex. Can not recommend him and this dealership enough. More
by SprongLyfe
Employees Worked With
Alex Machado
January 24, 2019
Worth the trip I like to thank Eric for helping me out and getting a new car. He was real cool and patient with the whole process. Thanks again for all your help I like to thank Eric for helping me out and getting a new car. He was real cool and patient with the whole process. Thanks again for all your help More
by Wals55555
Employees Worked With
Eric Tharp
January 23, 2019
Quick, honest, competitive pricing Best experience buying a vehicle ever! Eric Tharp & Skipper gave me a great deal. Honest, low-pressure, friendly, fast, helpful, up-front, knowledge.. Best experience buying a vehicle ever! Eric Tharp & Skipper gave me a great deal. Honest, low-pressure, friendly, fast, helpful, up-front, knowledge... Definitely recommend! More
by Happy-driver
Employees Worked With
Skipper, Carmelo Adorno, Eric Tharp
January 23, 2019
Kenzie Amazing girl and even better car salesman 😘?? I I’ve known her since we were kids and she’s a great person and she knows what she’s talking about dea Amazing girl and even better car salesman 😘?? I I’ve known her since we were kids and she’s a great person and she knows what she’s talking about dealing with cars! More
by Alyssa123
Employees Worked With
Carmelo Adorno, McKenzie Peterson, Danny Easton, Eric Tharp
January 23, 2019
Kenzie is amazing! Kenzie showed me how easy it is to buy a car with the right salesman! She did a great job! Definitely recommend her!! Thank you so much for all of you Kenzie showed me how easy it is to buy a car with the right salesman! She did a great job! Definitely recommend her!! Thank you so much for all of your hard work!! More
by Dez
Employees Worked With
McKenzie Peterson, Dylan Easton
January 23, 2019
Amazing customer service!!! McKenzie is AMAZING at what she does!! She does not give up until her customers are satisfied with their purchase! Such a sweet, fun, outgoing, bubbly McKenzie is AMAZING at what she does!! She does not give up until her customers are satisfied with their purchase! Such a sweet, fun, outgoing, bubbly person! Service with an amazing smile! Thank you for your help!! More
by ct1997
Employees Worked With
McKenzie Peterson
January 23, 2019
Dealership Review Eric was extremely helpful!! I bought my first car and him and Danny made it such an easy process. I would 100% definitely recommend Hyundai Clay Cool Eric was extremely helpful!! I bought my first car and him and Danny made it such an easy process. I would 100% definitely recommend Hyundai Clay Cooley of Rockwall to anyone and everyone. With the process of looking for a car to trusting me with the test driving experience, it was a smooth sailing process. Loved every second of it. More
by Walker25
Employees Worked With
Carmelo Adorno, Danny Easton, Eric Tharp
January 22, 2019
Not fulfilling the small stuff Was told if I completed a survey I could get a free oil change. Called to confirm and had to leave a message with receptionist for Cory. Was called ba Was told if I completed a survey I could get a free oil change. Called to confirm and had to leave a message with receptionist for Cory. Was called back by receptionist about 30 mins later and told sure to come in and let Service Dept know. My husband showed up and was told no oil change since my survey was not a 950. I was not told I had to rate this dealership with a top rated review for the oil change. Then called and spoke with Cory and basically was talked to like I made the whole thing up which as a customer is very frustrating. This is not the first time this dealership flaked on a simple expectation. The day we bought the car we were told to bring it in on a certain day of the week when tinting person was there and we would get it done in and out. My husband ended up stuck there- and had to take the day off because it took so long. He asked for the manager's name and was told it was Danny Easton. So my husband asked to speak directly asked to speak with him. He was told Danny would not come out and speak with him. I have never gone ANYWHERE where management does not step in to speak with a customer. The guy did not leave his office- which is an unprofessional move to me. Was such a hassle and then again it turned into our fault. We were told to make an appointment- etc, etc. It's just odd this dealership does not go the extra mile to make customers happy and then makes us feel crazy for expecting these things. I never asked for anything free- they offered but I wasn't told my survey had to be a 950 and NOT honest. Also, I told them I called to confirm and spoke with receptionist who told us to come in and let Service Dept know the free oil change was ok'd. When I spoke with Cory it's like I made all of that up. So done with this dealership. Seems like they say things to make it seem like they are going to accomodate you- and then flake out - not trustworthy to me. Cory straight out told me my survey takes money out of his hand so why would he give me a free oil change. Seriously! I do not need anything free, but to me quit bribing people for good reviews. I usually do not waste my time reviewing places, but this place has made me angry for the smallest issues for no reason. My husband drove 20 mins out of the way since they called and said they would honor a free oil change- and then got there and was told no. Just seems silly and petty. Quit offering stuff if you cannot fulfill. Will not go back here, do not seem like they follow thru on what they say which is never a good sign when the bigger issues come along. Out of all the dealerships we have ever dealt with- this one made everything just difficult and unpleasant. They were difficult over the smallest things- easy things. Simple courtesy could have made our experience so much better. No one wants to argue with people. I have better ways to spend my day than fighting for a free $60 oil change. But it doesn't sit right that you didnt honor what you said since I didn't rate you the highest on my survey? Really- something seems wrong with that logic. More
by isabella1
Employees Worked With
We actually didn't buy from Cory- but this specific issue was discussed with him., Danny Easton, Corey Wurmlinger
