Clay Cooley Hyundai of Rockwall

Cordial, prompt & when I expressed disappointment that my car had not been washed, Jennifer got it done for me. car had not been washed, Jennifer got it done for me. More

Work completed under warranty. Received a loaner car.Parts took longer to get than expected. Free car wash Received a loaner car.Parts took longer to get than expected. Free car wash More

I'll be back Great service good team Quick turn around very helpful Have a great day very helpful Have a great day More

I was told repair would take 1-2 hrs. After 2.5 hrs I asked how much longer. Then was told they couldn’t get the parts. Don’t know how long that was known and I wasn’t informed but I do k After 2.5 hrs I asked how much longer. Then was told they couldn’t get the parts. Don’t know how long that was known and I wasn’t informed but I do know that if I hadn’t asked I would have been there until closing. That’s unacceptable. Also after paying $862 I should have at least gotten the car washed More

The purchase experience was excellent. Abe was quick with answers and a thorough test drive. My issue is I traded in a vehicle worth more than the vehicle I was purchasing - so I would get Abe was quick with answers and a thorough test drive. My issue is I traded in a vehicle worth more than the vehicle I was purchasing - so I would get an overage check. It's been almost a week since they do not give you a check - they have to wait for "accounting." I've asked to be escalated but was told "Nobody has the contact info for accounting." It's frustrating. More

Overall great customer service. They make you feel like family. Quick, professional, to the point, and friendly. They make you feel like family. Quick, professional, to the point, and friendly. More

Still not happy with finance dept but service and Jennifer O. is awesome . She went above and beyond in her customer service. Jennifer O. is awesome . She went above and beyond in her customer service. More

I really appreciate how welcoming the staff is. They answers any question I have. no matter what I bring my vehicle in for, they always are so quick and attentive. They answers any question I have. no matter what I bring my vehicle in for, they always are so quick and attentive. More

I set up and appointment and was quickly in and out within an hour or so! within an hour or so! More

Jorge did a great job of helping me out even before I got to the dealership, so that when we were ready we got in and out with a new Tucson in a little over an hour. Straightforward information and clearly to the dealership, so that when we were ready we got in and out with a new Tucson in a little over an hour. Straightforward information and clearly explained paperwork, options & financing. Highly recommend Jorge & Elias. More