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Clay Cooley Hyundai of Terrell - Service Center

Terrell, TX

4.6
116 Reviews

116 Reviews of Clay Cooley Hyundai of Terrell - Service Center

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May 31, 2025

My Service Advisor Selby was very knowledgeable and kept us informed on what was going on. More

by tammyferg1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Fuller
May 30, 2025

Terrible service. Will not ever recommend anyone unless you want them to sale service to you. The service department is only about making sales. They diagnosed my car More

by CADENMOM2621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
WES PARKER
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Great service! Love the car wash! Got my service done really fast! I will continue to take my car to Terrell. People were really friendly and knowledgeable! More

by martha.mitchell7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 30, 2025

Dealership was clean and staff, friendly and helpful. Everyone spoke to you and smile at you. More

by Keshaun Vinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these
May 30, 2025

They are friendly and the place is clean. They got me in quickly, the very next morning. More

by janicehelms03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 29, 2025

service advisor was very friendly helped me out in a tight spot, very communicative and respectful More

by alexandraw1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selby
May 22, 2025

The service was exceptional and fast this time. Thank you for getting me back in my ride quick. More

by AMBER.PENDLETON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather trammel
May 17, 2025

Took care in for service and the service advisor seemed to look for ways to sell me everything there. Had a screw in my tire and he said it was not repairable. And tried to sell me a new tire for $200. I More

by dmatejka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Myers
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

I always receive the best customer service and care when I come here. They are extremely helpful and incredibly kind. The staff are also very knowledgeable and don’t mind explaining each process. More

by jacquelyn.wright312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selby- 5 stars!
May 14, 2025

Very professional staff. Work was completed in a timely manner. I was made aware of upcoming maintenance which I would need to have done. Facilities were very nice! Will be More

by Marilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selby Fuller ⭐️⭐️⭐️⭐️⭐️
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