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Clay Cooley Kia

Irving, TX

Overview
Employees
Reviews
Vehicles
4.6
328 Reviews
Central Kia of Irving treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We encourage you to browse our online inventory, schedule a test drive and investigate financing options. Don't forget to visit our YouTube Channel to view customer testimonials, clips from company events and current advertisements. www.YouTube.com/NewCentralKia
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1247 East Airport Frwy

Irving, TX

75062

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Showing 328 reviews

August 21, 2026

Quick service. The most important thing to me is getting the shuttle back home or wherever I want to go and not having to sit and wait. Them the offer to get me and More

by noelfrederickwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
One of the Jason's.
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Aug 21, 2026 -

Clay Cooley Kia responded

Quick, considerate service is at the heart of how our service department operates. Knowing the shuttle option kept you moving without a lengthy wait during the service on your Kia Soul is truly rewarding. Your five-star rating means a lot to us.

August 21, 2026

Had problems with my A/C. Turned out I was still under warranty and the problem was solved quickly with no charge to me. Wylie in service was very helpful. More

by GTex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2026 -

Clay Cooley Kia responded

Hearing that your Forte’s A/C issue was resolved promptly and at no charge under warranty means a lot to our service team. Our service department is pleased we could confirm your coverage and fix the issue quickly.

August 16, 2026

Solid 10/10 performance all around. Will be back. Thank you for servicing my vehicle. More

by alisonruizsalazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF WARFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael, Haden
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Aug 16, 2026 -

Clay Cooley Kia responded

Hearing that your service experience felt like a perfect 10 means a lot to our service department. We look forward to serving you again.

August 07, 2026

Payton, Danny, and JC worked with me to get a new vehicle. They were patient, super friendly, easy to talk to, very detailed, gave me different options, and answered every single question I had. I’m More

by jesswall95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Payton, Danny, JC
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Aug 07, 2026 -

Clay Cooley Kia responded

Knowing our patient, detailed approach and friendly support helped you secure your new 2027 Seltos is truly rewarding. Hearing that the options we presented and answers to your every question made you feel confident means a lot to us. Congratulations on your new Seltos, and we look forward to assisting you again.

August 06, 2026

James Key did a great job for me! He got my vehicle in and the air conditioner fixed on a very hot day. Thanks James! More

by kgrady2535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF WARFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 06, 2026 -

Clay Cooley Kia responded

We’re glad our service team could get your Kia Soul in promptly and repair the air conditioning on such a hot day. Your five-star rating and kind words mean a lot to us.

August 01, 2026

Highly recommend great customer service and quality cars. Go here if you want good quality More

by deswhite29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braydon
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Aug 01, 2026 -

Clay Cooley Kia responded

It’s wonderful to hear you valued our customer service and the quality of our cars. We hope your new Kia K5 continues to exceed your expectations. Thank you for recommending us.

July 26, 2026

Kind and Great service. It did not take a long time to get service done. More

by dogd81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2026 -

Clay Cooley Kia responded

Thank you for noting how friendly and efficient our team was. We’re pleased your Kia K4 service was completed so quickly. We look forward to assisting you again.

July 24, 2026

I was welcome as soon as I arrived. My rep was very informative and friendly. More

by maagnew30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Robertson
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Jul 24, 2026 -

Clay Cooley Kia responded

It’s great to hear you felt welcomed from the moment you arrived. Our team aims to provide friendly and informative service every time you bring in your Kia Sorento. We appreciate your feedback and look forward to helping you again.

July 22, 2026

I’m genuinely grateful for Zion and Maro. From the moment I walked in, Zion was kind, patient, and somehow made a way when I honestly couldn’t see one. Then Maro stepped in and made the finan More

by jasmine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zion and Maro
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Jul 22, 2026 -

Clay Cooley Kia responded

It’s wonderful our team could guide you through each step and make financing your used Kia Forte seamless. We understand how important reliable transportation is and are glad we could help you get back on the road so quickly. Thank you for sharing your experience and congratulations on your Kia Forte.

July 17, 2026

Service department is lacking. Their systems are always out of sync and there is always a reason why they can’t do something. Very bureaucratic! There is always a form to fill out More

by IrvingKiaCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Willey
1.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF WARFIELD
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Watkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2026 -

Clay Cooley Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to ensure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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