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Clay Cooley Kia

Irving, TX

Overview
Employees
Reviews
Vehicles
4.3
249 Reviews
Central Kia of Irving treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We encourage you to browse our online inventory, schedule a test drive and investigate financing options. Don't forget to visit our YouTube Channel to view customer testimonials, clips from company events and current advertisements. www.YouTube.com/NewCentralKia
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1247 East Airport Frwy

Irving, TX

75062

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Showing 249 reviews

January 18, 2026

Always a pleasure to do business at Clay Cooley. Plus they washed my car for free More

by ALFONSOPELAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jan 18, 2026 -

Clay Cooley Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Clay Cooley Kia, we look forward to having you as a valued customer for many years to come!

January 16, 2026

I brought my car in expecting to be there for a few hours. They were done in what felt like 30 minutes and even gave my dirty xxx car a wash. Definite return 👍 More

by jwheel1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF WARFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2026 -

Clay Cooley Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 15, 2026

wonderful experience. My guy went above and beyond, He addressed everything and was very thorough More

by jessicamaros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF WARFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2026 -

Clay Cooley Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Clay Cooley Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

January 13, 2026

It was clean and there were plenty of outlets in the waiting area. They also had charging station. More

by aaa2407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF WARFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2026 -

Clay Cooley Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 10, 2026

My experience wasn't entirely positive. I'm very happy with my car, but in the end, I felt pressured. We arrived at 4:30 pm and left at 9:30 pm, completely exhausted. Mervin Segovia was fri More

by sblanco73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mervin Segovia
Report | Print
Jan 11, 2026 -

Clay Cooley Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for someone from our management team to reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time.

January 09, 2026

Loved the experience at Clay Cooley Kia. Took care of us as customers and my salesman made sure we were satisfied. More

by CECILY23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden
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Jan 09, 2026 -

Clay Cooley Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Clay Cooley Kia!

January 07, 2026

I had to return a second time, because the issue (dented car door handle) was not fixed though I was assured it was. When they did install the new car door handle, my car door was scratched in multiple pla More

by st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
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Jan 10, 2026 -

Clay Cooley Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 07, 2026

I enjoyed working with Sara in my initial test drive and sales process. Working with the sales manager was less than pleasant. I was in the dealership from 4:30-9:30 (they close at 9). It was the longest pr More

by JT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara
Report | Print
Jan 07, 2026 -

Clay Cooley Kia responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

January 07, 2026

Doug Robertson in the service department was terrific. He was courteous and professional. I was ready to go quickly. Thanks, Doug! More

by Lisa S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dough Robertson
Report | Print
Jan 07, 2026 -

Clay Cooley Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 06, 2026

I would definitely go back! Terrian is awesome and Mo! I appreciate both of them. I’m referring everyone. More

by SHAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrian and Mo
Report | Print
Jan 06, 2026 -

Clay Cooley Kia responded

Thanks for sharing your thoughts about your experience with Clay Cooley Kia. We appreciate your business and hope to see you again soon!

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