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Clay Cooley Kia

Irving, TX

Overview
Employees
Reviews
Vehicles
4.4
268 Reviews
Central Kia of Irving treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We encourage you to browse our online inventory, schedule a test drive and investigate financing options. Don't forget to visit our YouTube Channel to view customer testimonials, clips from company events and current advertisements. www.YouTube.com/NewCentralKia
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1247 East Airport Frwy

Irving, TX

75062

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Showing 268 reviews

October 02, 2025

Great customer service they even washes my car for me for free I’ll definitely be back!! More

by mrsa.zuniga67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Oct 02, 2025 -

Clay Cooley Kia responded

Thank you for choosing Clay Cooley Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Oct 02, 2025 -

mrsa.zuniga67 responded

Thank you for great customer service

October 01, 2025

Great experience, however I do feel like I should’ve gotten a better deal due to having to trade out my 25 for a 26 but I am happy with the car. More

by gregoryfarris18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember salesman
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Oct 01, 2025 -

Clay Cooley Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Gregory, feel free to contact us at your convenience.

September 30, 2025

Very attentive to all concerns brought up. Quick service and professional. Lionel and his team provided and continue to provide the best service. More

by brendaalbarran14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionel Valdez, Wylie Steward
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Sep 30, 2025 -

Clay Cooley Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Clay Cooley Kia.

September 29, 2025

The staff was friendly and professional. So far everything is going well with my new car. More

by streetdreamsent1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Burl Thomas
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Sep 30, 2025 -

Clay Cooley Kia responded

Thank you for choosing Clay Cooley Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 29, 2025

I told the sales person that I wanted to keep the cost as low as possible. Haggled the price to what I was comfortable with. I am sitting waiting for finance person and then suddenly my monthly payment went More

by pkwestbrook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hayden and Alvin Wells
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Oct 02, 2025 -

Clay Cooley Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Oct 02, 2025 -

Clay Cooley Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 27, 2025

Isaiah was a great salesman and went above a beyond to get mevwifevtheccar she was wanting. Thank you for thevgreat service and the strong knowledge of the vehicle my wife chose. More

by xsverver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaih
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Sep 28, 2025 -

Clay Cooley Kia responded

Here at Clay Cooley Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 25, 2025

I have always had a good experience with them, the service department is great thanks More

by Carterlaura1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hal Hulbert
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Sep 25, 2025 -

Clay Cooley Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Clay Cooley Kia. We look forward to having you as one of our valued customers for many more years to come!

September 20, 2025

It was great having a salesman that k own how to treat people.the finance department was good. More

by Edwardmcpherson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hal Hulbert
Report | Print
Sep 20, 2025 -

Clay Cooley Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Clay Cooley Kia.

September 13, 2025

Clay Cooley Kia delivers exceptional service friendly, helpful staff make every visit smooth, professional, and stress-free! More

by Michaelia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Hawkins , Hal Hulbert
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Sep 14, 2025 -

Clay Cooley Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 11, 2025

I can say this Clay Cooley Kia took care me got my car service fast as expected will be use them again the future. More

by Irwin Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF WARFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hal Hulbert
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Sep 11, 2025 -

Clay Cooley Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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