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Clay Cooley Kia

Irving, TX

4.1
203 Reviews
Central Kia of Irving treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We encourage you to browse our online inventory, schedule a test drive and investigate financing options. Don't forget to visit our YouTube Channel to view customer testimonials, clips from company events and current advertisements. www.YouTube.com/NewCentralKia
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1247 East Airport Frwy

Irving, TX

75062

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Showing 203 reviews

July 17, 2012

I shopped every Kia dealership within 35 miles of Dallas. The relationship built with Herman Mansel was genuine, and while he certainly wanted to make the sale he was also sensitive to our desire to shop for More

by nicholson2727
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herman Mansel
Jul 17, 2012 -

Clay Cooley Kia responded

Congratulations on your new Optima! It's so great to hear of your pleasant experience working with Herman. We're glad you felt comfortable and free to proceed at your pace. Enjoy your new vehicle and let us know if you need anything! Be sure to like us on Facebook and Twitter for exclusive special offers and updates. Regards, Gene Preskitt – GSM – Irving 972-422-5300 gpreskitt@centralautomotive.com

July 11, 2012

I got a call saying I could upgrade my Kia Rio. So I just went over to check out what kind of a deal I could make. I now have a brand new Kia Forte and I couldn't be happier with my car or Krystal for making More

by angiea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Hubbard
Jul 11, 2012 -

Clay Cooley Kia responded

Congratulations on your new Kia Forte! I'm glad that Krystal was able to provide you with a positive car buying experience. Our team knows that buying a car can be stressful, so our focus is to alleviate the stress by supplying our customers with a stress-free sales environment and a knowledgeable staff. We will be sure to pass along your kind words to Krystal. Be sure to like us on Facebook and Twitter for special offers. Regards, Gene Preskitt – GSM – Irving 972-422-5300 gpreskitt@centralautomotive.com

July 09, 2012

I have nothing but great things to say Alex was greeting me sec after getting out of my truck asking open ended questions and we got started, Jeff came up introduced himself asked a few more open ended ques More

by Davida0924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex G, Jeff, and Ms.B
Jul 10, 2012 -

Clay Cooley Kia responded

Thank you for letting us know how we're doing! We're so glad you find our dealership easy to work with and very customer friendly. Customer service is our number one priority, so it's always a pleasure to hear back from a satisfied guest. Please let us know if we can help you with anything else. Be sure to like us on Facebook and Twitter for exclusive special offers and updates. Regards, Gene Preskitt – GSM – Irving 972-422-5300 gpreskitt@centralautomotive.com

June 08, 2012

Randy was awesome, he helped me every step of the way and made sure I got what I wanted. He never made me feel pressured to buy a car, but knew everything there was to know about it. I had a great experience More

by Sjhayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy August
Jun 08, 2012 -

Clay Cooley Kia responded

Thank you for taking the time to provide us with this wonderful feedback! We're glad to hear that you enjoyed your experience with Randy at our dealership. We strongly believe in a simple and stress-free car shopping environment. Be sure to check us out on Twitter and Facebook for updates and special offers. Regards, Gene Preskitt – GSM – Irving 972-422-5300 gpreskitt@centralautomotive.com

June 07, 2012

Randy was great with helping me find a new car. I worked with him a year ago and but came backe because of him. I coulden't get a car at that time and he was not rude or disrespectful at all, I told him bec More

by kippes13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Jun 07, 2012 -

Clay Cooley Kia responded

Congratulations on your new vehicle! We're glad to hear you had a good time with Randy at our dealership. We believe that a knowledgeable and stress-free environment are important aspects in an enjoyable car shopping experience. Be sure to like us on Facebook and follow us on Twitter to receive monthly specials. Regards, Gene Preskitt – GSM – Irving 972-422-5300 gpreskitt@centralautomotive.com

June 07, 2012

The salesman was knowledgable about the car, very helpful but not pushy, he found her the exact model she wanted at another dealer we agreed on price etc... (then they sold the car out from under him. The sa More

by rrhayes3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy August, Larry Alton, (mark or Mike) finance person
Jun 08, 2012 -

Clay Cooley Kia responded

Congratulations on your new vehicle! It is always great to hear such kind words from our visitors. It lets us know that we are meeting our goal of excellence in customer satisfaction. Please let us know if you have any questions or concerns with your vehicle. Be sure to like us on Facebook and Twitter for exclusive special offers. Regards, Gene Preskitt – GSM – Irving 972-422-5300 gpreskitt@centralautomotive.com

June 05, 2012

My husband and I were in search of trading our older model vehicle for something more resourceful for our families needs. Not knowing where we stood in the "line of credit" we were very sceptical about More

by garamillog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy August
Jun 05, 2012 -

Clay Cooley Kia responded

Gabriel and Samantha, Thank you for sharing your experience with us! We're happy to hear Randy was helpful and informative from start to finish. If you have any questions or concerns with your new vehicle please don't hesitate to contact us. Don't forget to like us on Facebook and Twitter to see special offers. Thanks again for choosing Central Kia of Irving! Regards, Gene Preskitt – GSM – Irving 972-422-5300 gpreskitt@centralautomotive.com

May 21, 2012

Walked in the dealership on a mission and everyone was very helpful! Had previous bad experiences and this was by far the best customer service I have received in a long time. Randy was patient, friendly, More

by Brittany557
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy August
May 21, 2012 -

Clay Cooley Kia responded

Brittany, Congratulations on the purchase of your new vehicle! We are pleased to hear that Randy was able to quote you a great price and help you pick out the perfect vehicle for you. Our goal is to have 100% customer satisfaction, and we believe a large selection is integral to our customers finding the best car for them. We hope that our service has earned your future business. Check us out on Facebook and Twitter to get exclusive updates on promotions and deals going on at our dealership. Regards, Gene Preskitt – GSM – Irving 972-422-5300 gpreskitt@centralautomotive.com

May 16, 2012

I was interested in a new vehicle I had seen advertised. When I inquired to purchase, they said yes they still had that vehicle available and quoted a price $1500 higher than their advertised priced. When I More

by not a sucker
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 08, 2012 -

Clay Cooley Kia responded

We would like to sincerely like to apologize for your experience with our dealership. We strive to have 100% customer satisfaction in all aspects of our dealership and we regret to hear of this. We would like to further understand what happened and work towards a resolution. If you would be so kind to contact me at your earliest convenience. Regards, Gene Preskitt – GSM – Irving 972-422-5300

May 10, 2012

We had never considered the Kia Optima before a friend had told us about it. We went and test drove it and were sold! I can't thank Herman and Peter enough -- they were OUTSTANDING to work with! They w More

by landaun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herman & Peter
May 10, 2012 -

Clay Cooley Kia responded

Congratulations on your new Kia Optima! We are so happy to hear you are enjoying it. Our whole team here at Central Kia is dedicated to providing an all-around great experience and we’re glad to hear we could provide this level of service to you. We look forward to seeing you in the future! Thank you for your recommendation. Visit us on Facebook and Twitter for exclusive specials. Regards, Gene Preskitt – GSM – Irving 972-422-5300 gpreskitt@centralautomotive.com