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Clay Cooley Kia

Irving, TX

4.1
202 Reviews
Central Kia of Irving treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We encourage you to browse our online inventory, schedule a test drive and investigate financing options. Don't forget to visit our YouTube Channel to view customer testimonials, clips from company events and current advertisements. www.YouTube.com/NewCentralKia
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1247 East Airport Frwy

Irving, TX

75062

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Showing 202 reviews

October 31, 2025

I found a good help from service and helpfull staff. Clay Cooley is an exceptional dealership. We'll done guts. My best regards to Mr. Bruce at service who took care of me in a very professional way 👍 More

by walidelhadari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
Oct 31, 2025 -

Clay Cooley Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 31, 2025

Dawson was great in sales and got me exactly what I wanted and Darian Ward did a great follow through to make sure I got my extras that were included in my purchase like all weather mats. Great dealers More

by heff3219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawson, Darian Ward
Oct 31, 2025 -

Clay Cooley Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Clay Cooley Kia!

October 31, 2025

A very kind and is a very unusual but very unique line of over all Auto Dealership in the Dallas Metroplex. More

by niccoltanzy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Service advisor
Oct 31, 2025 -

Clay Cooley Kia responded

Thanks for sharing about your experience with Clay Cooley Kia. We appreciate your business and hope to see you again soon!

October 30, 2025

Great Experience. I was in and out in an efficient manner, I was heard and my concerns were validated. Ashley helped me and she was a huge help, I would recommend goin More

by y.zuniga0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley F, Hal Hulbert
Oct 30, 2025 -

Clay Cooley Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 30, 2025

Our guy went out of his way to make sure we were taken care of and all our needs were met! Huge thank you to him! More

by Cdiskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin b
Oct 30, 2025 -

Clay Cooley Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 29, 2025

My experience was great. They helped to figure out what was still wrong with my vehicle and tried to work with the previous dealership to get the problem resolved which turne More

by Srhawkins36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 29, 2025 -

Clay Cooley Kia responded

Thank you for choosing Clay Cooley Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 26, 2025

Wylie was extremely attentive and helpful! I asked for what I needed and he made sure to check everything out. I was in and out in a hour which was amazing. When I asked to see the itemized re More

by breanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wylie
Oct 26, 2025 -

Clay Cooley Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 23, 2025

The service department does a great job with professionalism, integrity and timeliness. Highly recommend to take your vehicle here. More

by Jonbutler2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF WARFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hal Hulbert
Oct 23, 2025 -

Clay Cooley Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Clay Cooley Kia, we look forward to having you as a valued customer for many years to come!

October 23, 2025

Service advisor and service was on point. I was in and out. I high recommend More

by 3115Alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hal Hulbert
Oct 23, 2025 -

Clay Cooley Kia responded

Thanks for sharing about your experience with Clay Cooley Kia. We appreciate your business and hope to see you again soon!

October 22, 2025

Horrible. They have had my car almost 3 months. Last I heard from them was 8 weeks ago. More

by caitlynredmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pablo
Oct 25, 2025 -

Clay Cooley Kia responded

Thank you, Caitlyn, for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.