Back

Clay Cooley Kia

Irving, TX

4.3
257 Reviews
Central Kia of Irving treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We encourage you to browse our online inventory, schedule a test drive and investigate financing options. Don't forget to visit our YouTube Channel to view customer testimonials, clips from company events and current advertisements. www.YouTube.com/NewCentralKia
Contact Dealership

1247 East Airport Frwy

Irving, TX

75062

Directions

By Type

Showing 257 reviews

December 25, 2025

Would not recommend, bad service and got sold an unreliable car that constantly needs work done on it. More

by Keylaalmazan56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The whole dealership
Jan 07, 2026 -

Clay Cooley Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 23, 2025

I can't say enough good things about Braydon Sorenson at Kia! I initially came in for what I thought would be a simple repair, only to discover that my engine needed to be completely replaced. I was feeling More

by LMB1221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brayden Sorenson
Dec 23, 2025 -

Clay Cooley Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 22, 2025

Terrian was awesome. He got me approved and stayed during the process until drove off in My 2025 K4 GT Line!!! Please give him a raise because he the salesman I have ever More

by lemoody66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrion
Dec 22, 2025 -

Clay Cooley Kia responded

Thanks for sharing about your experience with Clay Cooley Kia. We appreciate your business and hope to see you again soon!

December 17, 2025

I have been a customer of Clay Cooley for a multitude of years. My experience was awesome per usual Joe has always given me impeccable service over the years. Now I must report Drew, Brayden,and Marc were a More

by Daphnereynolds95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew, Brayden, Marc, D. Ward
Dec 17, 2025 -

Clay Cooley Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

December 17, 2025

Was greeted promptly upon arrival. My service advisor was busy, but was taken care of by another advisor on arrival. Shortly after Mike came and kept me informed in the lobby. Quick in More

by HondaCivic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in the service department
Dec 17, 2025 -

Clay Cooley Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Clay Cooley Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

December 15, 2025

The Clay Cooley Kia dealership did a great job servicing my car recently. They took my car in right away, kept me informed on the progress being made and returned my car squeaky clean! I was happy with the More

by jay.wheaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wylie Steward
Dec 15, 2025 -

Clay Cooley Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 12, 2025

Excellent service in a timely manner. They were courteous, knowlegeable and informative. Waiting room was pleasant and clean. More

by newberry.bshirley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Elizonda and Michael Gonzales
Dec 12, 2025 -

Clay Cooley Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 10, 2025

I had an excellent experience getting service for my Kia EV6. I received frequent texts from Mike, the service rep. He did a very good job of explaining my options. More

by scotlars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 10, 2025 -

Clay Cooley Kia responded

Thanks for sharing your thoughts about your experience with Clay Cooley Kia. We appreciate your business and hope to see you again soon!

December 09, 2025

Everything was quick, fast and pleasant working with Jose and Finance. Great job guys keep up the amazing work!! More

by Timesha.anderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
Dec 09, 2025 -

Clay Cooley Kia responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

December 08, 2025

My service tech was polite and helpful. The service was done quickly. I would like to do more business with him More

by RIEHLE.CHRISTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF WARFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Clay Cooley Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

...
4
...