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Clay Cooley Kia

Irving, TX

Overview
Employees
Reviews
Vehicles
4.3
259 Reviews
Central Kia of Irving treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We encourage you to browse our online inventory, schedule a test drive and investigate financing options. Don't forget to visit our YouTube Channel to view customer testimonials, clips from company events and current advertisements. www.YouTube.com/NewCentralKia
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1247 East Airport Frwy

Irving, TX

75062

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Showing 259 reviews

December 09, 2025

Everything was quick, fast and pleasant working with Jose and Finance. Great job guys keep up the amazing work!! More

by Timesha.anderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
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Dec 09, 2025 -

Clay Cooley Kia responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

December 08, 2025

My service tech was polite and helpful. The service was done quickly. I would like to do more business with him More

by RIEHLE.CHRISTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF WARFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2025 -

Clay Cooley Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

December 08, 2025

Brandon, the salesman was awesome and Moe. They both made me feel so comfortable about my purchase. More

by Msmoves44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon/Moe
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Dec 09, 2025 -

Clay Cooley Kia responded

Thanks for your feedback on your recent visit to Clay Cooley Kia. It's great to hear that we were able to assist you and that you had such a positive experience.

December 06, 2025

I received really good customer service. They were extremely helpful. I originally thought I would have to get a shuttle, but the oil change service got done in about 45 minutes so I was abl More

by mcclellanpeyton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEFF WARFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2025 -

Clay Cooley Kia responded

Thanks for sharing about your experience with Clay Cooley Kia. We appreciate your business and hope to see you again soon!

December 06, 2025

Douglas my service provider greeted me as soon as I arrived in the service drive and checked me in and escorted me to the customer lounge. He kept me informed as I waited. He was very courteous and pro More

by Frank Harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Robertson
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Dec 07, 2025 -

Clay Cooley Kia responded

Thank you for choosing Clay Cooley Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 04, 2025

Douglas is a very good service advisor. Work was performed in a very timely manner and well done. More

by jfzorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Douglas Robertson
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Dec 04, 2025 -

Clay Cooley Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 02, 2025

This was my second visit to this location, and Michael G. was friendly and helpful. Choosing the services I needed was simple, and he clearly explained the one item that required an out-of-pocket cost before More

by ssadaisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Dec 02, 2025 -

Clay Cooley Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 01, 2025

Excellent service,I got the car I wanted, Audi A6 is awesome,I recommend anybody to go there. More

by ww539657
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF WARFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2025 -

Clay Cooley Kia responded

Thanks for your feedback on your recent visit to Clay Cooley Kia. It's great to hear that we were able to assist you and that you had such a positive experience.

November 30, 2025

The service I have received from Garret and Albert (sales manager)was nothing but friendly and professional. They truly went beyond their ability to make my buying experience enjoyable. To whoever will be sc More

by larry.deery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
No other's
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Nov 30, 2025 -

larry.deery responded

Great Dealership to work with.

Nov 30, 2025 -

Clay Cooley Kia responded

Thanks for sharing about your experience with Clay Cooley Kia. We appreciate your business and hope to see you again soon!

November 29, 2025

Michael Gonzalez was very helpful and made sure I was informed of my options for my vehicle. Excellent customer service. Thank you for being transparent with me. Hope to do business with you again. More

by irene_mabrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gonzalez
Report | Print
Nov 30, 2025 -

Clay Cooley Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Clay Cooley Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

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